Edit - I have resolved the issue - I needed to put the patched firmware that included the bootloader on the iRiver. Although explicit in the manual, I don't think that was hugely clear in the information included in the utility - perhaps it might be spelled out in big neon flashing letters for simpletons like myself?
I am trying to install Rockbox using the utility on an iriver iHP-140. I downloaded the hex file for the most recent firmware I could find (v1.66). When I go through the process using the utility it tells me something along the lines of "Installation is almost complete - I need to safely disconnect the unit, reboot it, upgrade the firmware and reboot it"
Now I have upgraded the firmware, to go through the installation process again, to be told the same thing. I don't quite understand what I am doing wrong - I have checked and the firmware is definitely the most up to date version. I've searched the forum for information on this topic and couldn't see anything pertinent.
Any help would be greatly appreciated, I have heard great things about rockbox and look forward to enjoying it.
Thanks,
Henry