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Rockbox General => Rockbox General Discussion => Topic started by: scorp7785 on January 19, 2015, 05:50:38 PM

Title: Issues on Clip+
Post by: scorp7785 on January 19, 2015, 05:50:38 PM: Hope I can get some troubleshooting help with my player:

I'm running rockbox v 3.13 on a sansa clip+ and have a couple of issues.

1. The player frequently hangs - during an hour of use it'll freeze up about 3-4 times and I'll have to do a hard reset to get it going again.

2. The battery life is garbage - off of a full charge, I can use the player for about 4-5 hours before it dies out. This may or may not be related to rockbox, I haven't used the stock firmware at all yet.

I've uninstalled rockbox and reinstalled yet the issues remain. Any suggestions??
Title: Re: Issues on Clip+
Post by: saratoga on January 19, 2015, 06:13:44 PM: You're running a 2 year old build. Update it and see if your problem still occurs. I don't know if that will fix your crashing issue, but battery life will certainly be a lot better.
Title: Re: Issues on Clip+
Post by: gomezz on January 20, 2015, 07:23:15 AM: I run my Clip+ on that firmware for up to seven hours a day (about half of that on pause) after which it shows half battery which is in line with spec. I suspect you may have a duff device.
Title: Re: Issues on Clip+
Post by: scorp7785 on January 20, 2015, 06:47:15 PM: Updated to 42219b6-150119. At least it's not crashing anymore, but battery life is still only about 5-7 hours. It seems like the battery is draining even when powered off. May be that the battery itself is faulty.
Title: Re: Issues on Clip+
Post by: saratoga on January 20, 2015, 06:50:12 PM: Quote from: scorp7785 on January 20, 2015, 06:47:15 PM
Updated to 42219b6-150119. At least it's not crashing anymore, but battery life is still only about 5-7 hours.

How did you test?
Title: Re: Issues on Clip+
Post by: scorp7785 on January 20, 2015, 06:53:34 PM: Installed and then fully charged. Started the runtime under the system menu. Last night, I let it build up the database, which brought it down to about ~70%. I've been listening to it today since and it's at 8% with a runtime of 7 hours 9 minutes.
Title: Re: Issues on Clip+
Post by: saratoga on January 20, 2015, 07:35:21 PM: Quote from: scorp7785 on January 20, 2015, 06:53:34 PM
Installed and then fully charged. Started the runtime under the system menu. Last night, I let it build up the database, which brought it down to about ~70%. I've been listening to it today since and it's at 8% with a runtime of 7 hours 9 minutes.

So about 8 hours then. I get closer to 17 hours on mine, although the battery is pretty good shape.
Title: Re: Issues on Clip+
Post by: 404_user_not_found on January 21, 2015, 09:13:39 AM: What a lossy or lossless formats you used?
Title: Re: Issues on Clip+
Post by: scorp7785 on January 21, 2015, 08:24:16 PM: That's something else I was worried about...I'm using a mix of .m4a and .mp3 files.
Title: Re: Issues on Clip+
Post by: saratoga on January 21, 2015, 10:08:57 PM: That shouldn't make much difference unless you're using AAC-HE or APE. Regular AAC, MP3, FLAC, etc are all very fast.