Rockbox Technical Forums

Rockbox General => Rockbox General Discussion => Topic started by: hub138 on June 18, 2007, 03:47:13 AM

Title: USB Connectivity Issues
Post by: hub138 on June 18, 2007, 03:47:13 AM
werd, so ive read most of the posts i can find about recognition, and nothign is really working for me..

im having issues when i plug in, i can charge, but i have no usb recognition,

after removing the unknown usb profile, then restarting [both the comp and the pod] i boot the pod into the appleOS, i then get a recognition for the device as an ipod, but still it wont show up in explorer, or my winamp media dashboard

help anyone?
Title: Re: USB Connectivity Issues
Post by: ccase2k on June 18, 2007, 04:20:51 AM
Hey Guys, I have a 30 gig 5th gen iPod. I just installed rockbox and i was fooling around with it. Loading new themes and what not. All was well until i loaded the EvilG's Fusion build. http://evilg.cleansoap.org/ . So i loaded the theme and I was having a fun time until i tried to plug the iPod back in, then windows gave me an error that said "USB Device Not Recognized". So now im totally screwed because it's not in explorer or anything. In device manager it is labeled "Unknown Device" I've tried a few tutorials like rebooting, rebooting the ipod, turning off the ipod, uninstalling the device. Please god someone help me because I'm now down one ipod video :(

Thanks guys!
Title: Re: USB Connectivity Issues
Post by: GodEater on June 18, 2007, 04:27:20 AM
1) Unsupported build questions really belong in the Unsupported builds forum

however

2) Rockbox has no USB code in it on the iPod at the moment - it only detects the presence of the USB cable, and then puts the iPod into disk mode, which is a feature of Apple's firmware not Rockbox's. So if your computer is failing to see the iPod in either disk mode, or the original Apple firmware - it's not a rockbox issue at all.
Title: Re: USB Connectivity Issues
Post by: pondlife on June 18, 2007, 05:04:08 AM
JBuild's a custom build isn't it?  Try a current/unpatched build and see if that helps.

pondlife
Title: Re: USB Connectivity Issues
Post by: pixelma on June 18, 2007, 06:17:03 AM
Usually rockbox lets the Ipod boot into diskmode when usb is plugged in - if you want to continue to use it as a music player, you have to hold a button. Some of the unsupported builds use a patch that reverses this order, i.e. plugging usb without holding a button lets you continue listening to your music and for diskmode you have to hold some button*.

I guess this is your problem, but those questions should be asked in the corresponding unsupported builds forum. That would not only be playing by the rules but it's also more likely that you can find someone with the right knowledge there. ;)

Note: *) for example I don't have an Ipod at all...

Edit: Forcing your Ipod into diskmode should always work (in case it's not the above) - you'll find quite a few "howtos" if you search around in the forums a bit.
Title: Re: USB Connectivity Issues
Post by: Febs on June 18, 2007, 07:44:44 AM
I have merged two related threads because they appear to have the same issue.

Note:  both of these threads relate to unsupported builds.  Ordinarily, ALL questions relating to unsupported builds should be in the thread for that unsupported build.

Both ccase2k and hub138 can try these steps:

1.  Put the iPod into disk mode before plugging it in to USB.  Alternately, start the original Apple firmware (http://download.rockbox.org/manual/rockbox-ipodvideo/rockbox-buildch3.html#x5-240003.1.3) before plugging into USB.

2.  Try a different USB cable and USB port.  If you are connecting via a hub, trying connecting to USB without the hub (i.e., directly into one of the USB ports on the computer).

3.  If you're using Windows, run Computer Management --> Disk Management and make sure your iPod is being assigned a drive letter.

4.  If you have iTunes installed on your computer, make sure that you have enabled the option to use your iPod as a disk drive.
Title: Re: USB Connectivity Issues
Post by: ccase2k on June 18, 2007, 03:31:23 PM
Ahhh oh thanks Febs. I did try the dual boot as described and it worked. :) Thanks alot buddy  :D
Title: Re: USB Connectivity Issues
Post by: hub138 on June 18, 2007, 08:27:02 PM
oohhkay...
well, the problem seems to resolved itself while i was at work...

but thanks for the suggestions guys....
Title: Re: USB Connectivity Issues
Post by: MozyMan on June 19, 2007, 03:40:20 PM
just so you know, in EvilG's Full Fusion Build, he has included a patch which switches round the whols USB Connectivity thing. So instead of holding Menu to charge it, you Menu when you want to access disk mode.  this patch isn't in the lite version though kk