Rockbox Technical Forums
Support and General Use => Audio Playback, Database and Playlists => Topic started by: MOREloss on March 03, 2009, 04:34:21 PM
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Ive been having problems with rockbox for a long time because when i play certain mp3 files I get a message such as "data abort at 'number'". I have a 5.5g ipod. Ive searched the forums for answers but so far i havent found any satisfatory ones yet. Just today i had that message with 5 different mp3 files. Its really frustrating when im listening to music and suddenly it just freezes. This is starting to make me think that rockbox is trash. I dont like thinking that because rockbox has a lot of potential. If someone can help me fix this I would be very grateful. I really would.
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Well, you could start by saying what player you have, what version of Rockbox you're running (SVN revision or stable release number), when you last updated your bootloader, and the actual address the data aborts are occurring at.
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It would also be good to know details about the mp3 files that were playing at the time...
Bitrate, length, size...
Did you rip them yourself? Or get them from somewhere else?
Do the errors occur at the same point in the song each time, or is it random?
Do the mp3s play fine in any other music player? Portable or computer?
IOW, could the mp3s be corrupt?
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I doubt its the mp3s. Its happened to me so many times its almost like am i going to get that error with this song as well. Well to list some songs (cant list all since its just too many and i have thousands of songs in my ipod).
the version of rockbox that i have is the latest one.
I didnt rip the mp3s myself. I got them off a friend. the errors do seem to occur at the same points in the songs.
version r19569-081223
three songs that i remember had this error just today are
nirvana - smells like teen spirit
weezer - holiday
elliott smith - speed trials
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Please try updating to the most recent version of Rockbox, and check the files for errors. If they always fail in the same place it's likely an issue with the files and although it may still be a Rockbox problem, knowing what exactly is unique about that point in those files will be helpful. Song names, on the other hand, aren't helpful. It's unlikely your file for that song is exactly identical to that of other people.
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the thing is that im not very big when the technical side when it comes to computers and their details. I dont exactly know what youre looking for in regards to the mp3 files. all i know is that the mp3 file is 192 vbr. the message i get in a song called elliott smith - speed trials is data abort at 000098BC
and as far as the files having problems. i highly doubt that since they work perfectly fine on the computer, on an old mp3 discman i have an even on the old "shitty" ipod software so one can only assume that the rockbox software is so fragile and so buggy that it crashes at the slightest variation in mp3 files. i mean this isnt the first time ive gotten this data abort issue. ive gotten it so many other times. i would appreciate if this could be fixed because dont get me wrong i like the rockbox software its just that its frustrating when things like this keep happening over and over and over. this issue has happened dozens of times.
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You do realize, don't you, that when you copy the files to the player they aren't the same files any more? It's very possible for them to be corrupted during copying.
As well, apparently you have chosen to ignore my suggestion to update to the most recent version. Please, do that.
We can't magically fix the problem without knowing what's going on, and that's going to require knowing what, exactly, it is about these files that causes the crash. The fact that you're experiencing it and nobody else is is a telling factor that it's something to do with the files, and not just Rockbox itself.
It'd also help if you try to make sure you actually answer every question asked. For example, you still haven't told me what player you have.
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i am updating to the most recent version. actually im not the first who has experience this problem, not at all. if you type data abort in the search engine their will be alot of people that experience the same issues. i tried reading many of them and it just seemed that none really gave me a real solution on the matter so i decided to post on the forum. keep in mind this isnt the first thime it has happened. like i said i have thousands of files in my ipod. trying to fix each one when it has the data abort problem would just be a lot of investment of time that i dont have. also i think it is the rockbox software since when i had this problem i would update the soft ware and the data abort would disappear from some songs and move on to other songs that didnt experience that issue before.
http://forums.rockbox.org/index.php?action=search2;params=c2VhcmNofCd8ZGF0YSBhYm9ydHwifGFkdmFuY2VkfCd8MHwifG1hdGNoX21vZGV8J3xzbWFydHwifGJyZHwnfDM4LDM3LDQ5LDI0LDI1LDI2LDI3LDI4LDQxLDM0LDI5LDMwLDMxLDMyLDQ1LDQ2LDQ3LDMzLDM2LDE2fCJ8c2hvd19jb21wbGV0ZXwnfHwifHN1YmplY3Rfb25seXwnfHwifHNvcnR8J3xyZWxldmFuY2V8Inxzb3J0X2RpcnwnfGRlc2M=
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i am updating to the most recent version. actually im not the first who has experience this problem, not at all. if you type data abort in the search engine their will be alot of people that experience the same issues.
That doesn't mean anything. Data aborts can be caused by hundreds of things, so we really need specific information
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Llorean had a good point about possible file corruption during copying. What happens if you connect your iPod to the computer, then use other media players (try all of the ones you have on your computer) to play the affected songs on/from the iPod itself, and not from your library on the computer?
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all always play the files on the computer from the ipod. i have for a long time now. all the same files and i have never ever had any issues. ive read many of the post when i search the forums and alot seem to be the same problems im having. many look like this "data abort at 'insert number here.'"
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"Data Abort at ADDRESS" does not mean it's the same problem. There are thousands of things that can go wrong and cause data aborts.
It's like turning on your TV and seeing static. Is the TV broken? Is the cable out? Is the cable box broken? Etc, etc.
It's an error message that helps track down the problem. And that number tells us more specifically where the problem is. So please, don't assume their problem is the same as yours.
You've still basically avoided answering questions or trying it with an updated version. You could also perform a scandisk on your player.
If you're going to just sit there and say "It's Rockbox's fault" and not participate at all in us trying to actually find out what's wrong, there's no possible way we can help you or solve the problem.
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Okay, to make sure I'm following your post right. You only use your Rockbox-iPod when it's connected to the PC?
And you have Rockbox playing the files on your PC, and not the ones on your iPod?
If I understand Rockbox right, this is not possible. The files have to be copied to the HDD in the iPod for Rockbox to see & play them.
My suggestion goes like this:
Connect iPod to computer. It'll show up as a drive letter, e.g. E:\
Open My Computer (or explorer, your choice) and navigate to the folder _on the iPod_ that contains the problem songs. (E:\music or whatever)
Play _that_ song file in Windows Media Player, or whatever other media player you have on your computer.
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the thing is that im not very big when the technical side when it comes to computers and their details.
Then why are you trying to tell people who are what to do?
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Now let's be gentlemen about this. :) We're trying to find an answer to MOREloss's problem. Hopefully he is now trying our suggestions, and will post back the results. Then we can take it from there.
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I use rockbox when its not connected to the pc. for example when im outside my house sitting on the porch or whatever and i get these data abort issues where the ipod stops working and freezes exactly how it says on many other forum posts. ive read many of them and the solutions are always the same which is to post the mp3 on the net and update rockbox, which i did and it still has issues. now i have more than 3000 files on my ipod which are normal mp3s not itunes altered files can you imagine how much time i would have to invest to try and fix all the mp3s that rockbox has problems with. ive been using rockbox for more than a year and it always gave me the same problem "data abort at address"
when the ipod is connected to computer the files which are on the ipod are played on the computer since the ipod is like a portable external drive for me. it has more than 3000 songs. actually the ipod doesnt show as e:\ it shows as z:\ since i wanted it as a consistant drive that would not change letters everytime i plugged it in since i have other things i plug and unplug constantly. "folder _on the iPod_" i have nothing in that folder since like i said before i use my ipod as a mini external hard drive and the mp3 files i use are directly dragged from the computer onto the ipod drive. when you say to play the song with a player on the computer i do directly from the ipod all the time, i dont play the song on the computer from the computer. all the songs that get the data abort issue always play fine on the computer when i connect the ipod and play them from the ipod on the computer. i have never gotten any issues with that. for example the songs i posted below play fine.
nirvana - smells like teen spirit
weezer - holiday
elliott smith - speed trials
yes youre right i did say im not very big on the technical side of computers and im sures you guys are but it doesnt take a genius of an IQ of 1000 to notice that its a rockbox bug. well, whatever i think ill just take rockbox off my ipod, that will solve all our problems and ive already spent hours trying to figure out whats wrong with this thing by posting here. besides i dont want an mp3 player that cant play mp3s consistantly. the ipod software that came with the ipod might not have been as fancy as rockbox but atleast it did what it was supposed to which was play the damn music consistantly without failure. thank you for the help anyway, atleast you guys tried.
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Don't worry, I understand the frustration you're having. Just work with me, and we should be able to nail down the problem, okay?
Okay, so you have tried using something like Windows Media player to play the "Holiday" mp3 file that exists on your Z:\ drive, correct? And it works fine that way?
You said you updated Rockbox. Did you update it tonight? And if so, did you update to the Stable v 3.1, or did you install current?
Here are a couple of things to try (I assume you have a backup copy of all you music that's currently on the iPod, right?):
- Scandisk - Go to the Start Menu - Accessories - System tools. Open that, choose Z:\ (assuming your iPod is plugged in:) and have it fix everything. There are 2 check boxes. Check both.
- Reformat - Make sure all of your music is backed up elsewhere first! Connect the iPod, open iTunes, and choose the Restore button. Once this is done reinstall Rockbox. If you use the Rockbox Utility, don't use the quick install on the first tab. If you go to the second tab, there is another install button. There you can choose to use a current version. Try that. Or you can get a current build here: http://build.rockbox.org/
I mention these 2 things to try because there could be a bad block or some other error on the hard drive in your iPod. Try the scandisk option first. If it finds bad blocks, it will mark them as such, so they won't get used again...
When I said "folder _on the iPod_" I was referring to the folder on your Z:\ that contains your music. The folder name can vary for each person... Sorry for the confusion.
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well ill try some of that but it will probably take me a while since a lot of the music isnt backed up. thats why i play the music on my computer from the ipod when its connected. and yes its frustrating. imagine your walking along the park listening to your ipod and it freezes and gets the error so you restart it. so then youre like this has happened before and if i play the song it will freeze again so you play another song and it does the same thing then another and then well by that time your furious because its a freeking ipod. what good is a ipod that cant play music???
im probably going to have to put it on my computer and burn it all. GOD! that shit sounds like a lot of work. its going to take a couple of days. ill get back to you in a couple of days if i decide to do that if not ill figure something else out. thanks for the suggestions.
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Sounds like a good plan. Speaking from personal experience, you should always have a backup copy of your important files & music. You never know when something bad could happen, like you iPod getting stolen...
Let us know how you make out.
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and the solutions are always the same which is to post the mp3 on the net and update rockbox, which i did and it still has issues.
Where have you posted a copy of one of these tracks which consistently causes Rockbox to crash. The request isn't for a list of files which crash it - but a specific file which crashes Rockbox at a repeatable point.
now i have more than 3000 files on my ipod which are normal mp3s not itunes altered files can you imagine how much time i would have to invest to try and fix all the mp3s that rockbox has problems with.
Nobody has asked you to fix the MP3 files.
ive been using rockbox for more than a year and it always gave me the same problem "data abort at address"
Sorry it has taken so long, but here is what you do.
Load version 3.1
Crash Rockbox as often as you can.
Report exactly what the Data Abort error numbers are
well, whatever i think ill just take rockbox off my ipod, that will solve all our problems and ive already spent hours trying to figure out whats wrong with this thing by posting here.
You've been, no offense, missing the point of what has been requested of you as explained above.
Stick with it, or not. Your choice - but if you follow the easy steps I outlined above this won't take long.
Don't format. Do the disk scan. You don't need to remove your files to do this. The only files which will be lost by this proces would be ones which are already hosed.
This will take no intervention on your part and will take no time, no burning, no nothing.
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Don't format. Do the disk scan. You don't need to remove your files to do this. The only files which will be lost by this process would be ones which are already hosed.
This will take no intervention on your part and will take no time, no burning, no nothing.
Okay, I suppose I should've clarified my position a little...
Backups - Even if everythign is working fine, you should _always_ have a current backup of your important files.
Sacndisk - I, personally, backup the files on an external drive before the scandisk. Sometimes the files come out okay, and be fiddled with, other times it's better to have the borked file than nothing. 'Course, depends on the file type. BUt yes, the files can stay on the iPod. The big benefit of Scandisk is it marks bad blocks as bad, so they don't get used later...
Reformat - Yes, this is the big hammer approach. But there cold be something else screwy on the HDD. I have had some odd problems where the only fix was a reformat. Rare, but it has happened to me.
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It would be good to know which rockbox build he uses.
I.e: is it the ipod 5.5g 30gig or the 60/80gig version ?
There are reports of refurbished players which had a 80gig HD but were really a 5.5g 30gig version.
And as the 60/80gig version has more ram, it might easily cause data aborts if you dont have the ram.
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Hopefully he'll come back with those details, and work with us...
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i just decided to back up my things from the ipod and reformat it. i have to back up the things anyway so ill just reformat it.
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Okay. Make sure you check the backup _before_ you reformat/restore. :)
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i just decided to back up my things from the ipod and reformat it.
Why reformat? You're not helping us help you by reformating.
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Before you waste your time reformatting, do two other things:
1. Install this build and then report back as to whether it solves the problem: http://build.rockbox.org/dist/build-ipodvideo/rockbox.zip
2. Turn on your iPod and then immediately hold down the >>| button. Some text will be displayed. The first two lines will say what version of the bootloader you have installed. Report that version to us.
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too late. :)...well it seems like it got fix. i reformated and everything. ill just have to wait and see but now i have a different problem that arose from all this. this problem involves the connection. before i did this it would connect to the computer just fine and charge. but now when it connects to the computer it seems like it doesnt connect completely because it no longer goes to the do not disconnect screen it just stays in a screen before that and it doesnt charge for some reason. i have no idea why. it never did this before until now. anyone have any ideas.
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You were running an outdated version of Rockbox that didn't have USB. It rebooted into the original firmware. Now you're using the Rockbox USB code, which still has a few kinks to work out (note that you're using a development build, not the last stable build).
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well i loaded the current build with the utility program barely today, im pretty sure its the most recent of all releases. i also tried to hold the >>|| when it loads and it says that its version 3.0. any suggestions?
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The "Current Build" is not a release. It really does mean "current" as in "the very most recent one our servers made." It's a development build.
The number you're seeing while holding >>|| is the version number for your bootloader, not for your build.
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ok so to fix it i would just have to install the rockbox stable using the utility right without uninstalling the current build because what im hearing is that the current build is more like an update instead of the actual thing. rockbox utility -> installation tab -> install rockbox button - > rockbox stable?
i want to get this right since it seems like its working good now without issues. i tried playing the exact same nirvana - smells like teen spirit song that gave me problems before and it worked fine. hopefully it stays like that.
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ok so to fix it i would just have to install the rockbox stable using the utility right without uninstalling the current build because what im hearing is that the current build is more like an update instead of the actual thing. rockbox utility -> installation tab -> install rockbox button - > rockbox stable?
If you want to go back to the stable build (3.1) that's the way, yes. If it's working fine now you could of course also just leave it as-is.
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too late. :)...well it seems like it got fix. i reformated and everything. ill just have to wait and see but now i have a different problem that arose from all this. this problem involves the connection. before i did this it would connect to the computer just fine and charge. but now when it connects to the computer it seems like it doesnt connect completely because it no longer goes to the do not disconnect screen it just stays in a screen before that and it doesnt charge for some reason. i have no idea why. it never did this before until now. anyone have any ideas.
This sounds like what happens when you hold the Menu (?) button while connecting the USB cable. That is supposed to let it charge, but not "connect" to the OS on the computer. This way you can continue to use the iPod normally while it's charging. But you say your's is not charging? Odd...
Have you tried rebooting to the iPod firmware to see how that behaves?
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Actually, this sounds like proper behavior. He reports that it does connect to the computer -- it just doesn't go to the "Do Not Disconnect" screen (which is Apple's Disk Mode). Current Rockbox builds have USB support enabled. Rockbox 3.1 did not.
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Well, for my version, r20102-090225, I get the Do not Disconnect screen.
Plus he also mentioned that his does not seem to be charging...
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That build is about 3 revisions before USB mode was enabled. Try a current build if you'd like to try it (and assuming that your iPod contains a PP502x chip).
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Okay, I'll give it a shot when I get a chance next week....
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It would really help if you try not to give advice based on outdated versions. It can confuse issues much further than necessary.
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well i installed the rockbox stable and its working good now. i hope it stays that way. :)
thanks for all the help.
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It would really help if you try not to give advice based on outdated versions. It can confuse issues much further than necessary.
I know it _could_ be confusing, but that is why I always specify which version I'm using.
When troubleshooting issues, more datapoints are always handy; and people can be alerted when there are new features added since the version they are using (as in my case here).
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When someone says "Current Builds of Rockbox have USB enabled" and you say "Well, for my version..." your use of language indicates that you feel your version is working differently than it should.
If you wish to help and provide support in this forum, it's your responsibility to keep up to date with how Rockbox changes. Many users don't know about revisions, so they might not be aware that the revision number you quoted isn't the current build. It's not their responsibility to know, it's yours to be as knowledgeable and clear as possible if you wish to be helpful.
Generally, don't talk about builds that aren't current at all, unless it's a discussion involving the last release. If you wish to discuss behaviour you're experiencing, update to the latest build and make sure it still happens.
More datapoints aren't always handy. Irrelevant ones (such as ones for builds that we no longer provide support for) just confuse those who don't know that they're irrelevant.
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Well, yes, my version _is_ working differently. That's way I responded with what version I had, because it was not entirely clear from Chronon as to when the feature was added. So I could find out if my version was supposed to have it or not. He then very helpfully replied that my version didn't have it, so I haven't said anything since; no time yet to update.
I do try to stay up with when features are added to Rockbox, and I do recall discussions about USB Support being tested, but never saw any "announcement" that it had been added to Current builds. 'Tis possible I may have missed it. If so, where should I have been looking?
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Well, yes, my version _is_ working differently. That's way I responded with what version I had, because it was not entirely clear from Chronon as to when the feature was added. So I could find out if my version was supposed to have it or not. He then very helpfully replied that my version didn't have it, so I haven't said anything since; no time yet to update.
In general, if you haven't put forward the minimum effort to make your reply useful or informative, you probably should not make it at all.
I do try to stay up with when features are added to Rockbox, and I do recall discussions about USB Support being tested, but never saw any "announcement" that it had been added to Current builds. 'Tis possible I may have missed it. If so, where should I have been looking?
First project news entry on the main page.
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First project news entry on the main page.
and the usual place for major changes, linked directly from the front page: http://www.rockbox.org/wiki/MajorChanges
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Well, yes, my version _is_ working differently. That's way I responded with what version I had, because it was not entirely clear from Chronon as to when the feature was added. So I could find out if my version was supposed to have it or not. He then very helpfully replied that my version didn't have it, so I haven't said anything since; no time yet to update.
In general, if you haven't put forward the minimum effort to make your reply useful or informative, you probably should not make it at all.
This part of the conversation could very quickly get OT, so I think that email would be the best place to take this. Agreed?
I do try to stay up with when features are added to Rockbox, and I do recall discussions about USB Support being tested, but never saw any "announcement" that it had been added to Current builds. 'Tis possible I may have missed it. If so, where should I have been looking?
First project news entry on the main page.
Thank you. I shall keep an eye on that.
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Well, yes, my version _is_ working differently. That's way I responded with what version I had, because it was not entirely clear from Chronon as to when the feature was added. So I could find out if my version was supposed to have it or not. He then very helpfully replied that my version didn't have it, so I haven't said anything since; no time yet to update.
In general, if you haven't put forward the minimum effort to make your reply useful or informative, you probably should not make it at all.
This part of the conversation could very quickly get OT, so I think that email would be the best place to take this. Agreed?
You should not email me.
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You should not email me.
Wasn't planning on it. I was just giving you permission to send email to me, if you wanted to continue this discussion.
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Well, the fact that you shouldn't report behaviour of old or outdated builds is something that could bear repeating from time to time anyway.
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Well, the fact that you shouldn't report behaviour of old or outdated builds is something that could bear repeating from time to time anyway.
True, to a point. If a feature should be the same; hasn't changed for the past 30 versions; then the behaviour someone is seeing while using a version that is only 20 older would be relevant, right?
Now, if you would like to hear my thoughts on this particular thread, by all means shoot me an email, or my AIM is woyciesjes.
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No, it's not necessarily relevant. Because while the obvious feature may not have changed, related code may have changed that has either introduced new bugs, or fixed old ones, changing another aspect of the behaviour.
Unless you feel qualified to read the entirety of the changelog, and understand exactly what every update fixes or breaks, please update first.
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I understand your point of view, and I will do my best to follow your guidelines here.
Thanks for the intelligent discussion, and look forward to working together to make Rockbox great.
I don't know if people say it enough, but thank you to you, the developers, and the admins here for all of the effort put in to Rockbox. It really is appreciated.
Yeah, it may sound cheesy, but coming from a computer support background, I know how little we hear compliments vs. complaints.
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well, i had the same data abort problem yesterday but i change the theme to one that didnt show the cover art and tried playing the same song and it didnt freeze on me so maybe that effects it in some way.