Rockbox Technical Forums

Third Party => Repairing and Upgrading Rockbox Capable Players => Topic started by: albinoblackrabbit on July 12, 2009, 02:19:11 PM

Title: ipod 5G error 702 with 12 fails
Post by: albinoblackrabbit on July 12, 2009, 02:19:11 PM
I have recently been given a black 30GB ipod video that has not worked after being dropped.
after charging it and booting it up it said "Connect to computer and use iTunes to restore."
I did this and after booting again it gave me the same massage. I ran an automatic diagnostic test and it gave me a red screen and said "error code 702 with 12 fails."
I also opened the ipod up and saw no obivous damage.
I suspect hard drive damage because it failed after being dropped but does anybody know what error 702 means and if this problem is fixable?
Title: Re: ipod 5G error 702 with 12 fails
Post by: soap on July 12, 2009, 06:47:09 PM
Google reports next to no info on this error code - are you sure it is "702" and not "102" or some other number?
The one blog post @ the top of Google's results indicates that it is likely not a drive issue.
Title: Re: ipod 5G error 702 with 12 fails
Post by: albinoblackrabbit on July 13, 2009, 05:20:40 AM
no it is definatly 702.
when I ran the tests again it came out with 131 and 135 as well which also have next to no info.

EDIT:
I used a program called copytran docter to run another diagnostics test and it reports that the hard drive is OK.
I hope it isn't the motherboard, that will be a pain to replace...

EDIT2:

PROBLEM SOLVED!
after some messing around, the ipod is fixed!
Title: apple firmware
Post by: albinoblackrabbit on July 13, 2009, 07:05:31 AM
I have a 5G video ipod that is not restoring and seems to be stuck in recovery mode (restored at least 5 times with no result). I have heard that you can extract the apple firmware from their updater program and install it manually. Is this possible to do and how would I do it? I need to get the apple firmware before I can run Rockbox!
Title: Re: apple firmware
Post by: linuxstb on July 13, 2009, 08:26:56 AM
What do you mean by "recovery mode"?  ipods (or at least, ipods that Rockbox runs on) doesn't have anything known as that.

If they help, instructions for a manual restore using Linux are here:

http://www.rockbox.org/wiki/IpodManualRestore
Title: Re: ipod 5G error 702 with 12 fails
Post by: soap on July 13, 2009, 07:58:32 PM
How?
Is it fixed or just not showing the errors as of late?
How?
Please share.
Title: Re: ipod 5G error 702 with 12 fails
Post by: albinoblackrabbit on July 15, 2009, 01:12:44 PM
The ipod is still showing the error 702 but is no longer showing the other ones.
I am not quite sure how I got it out of it's 'restore loop' but I restored it a lot and one time it just worked!
I still think there is something wrong though, if you copy a large folder (100mb-ish +) the copy operation fails but if you copy small folders (- 100mb-ish) it copies fine. Also Itunes always fails to sync my ipod and Songbird syncs but no songs are visible in the Apple firmware (the songs are all present on the ipod, checked with rockbox) so it is not really 'fixed' just not stuck in recovory mode. I still suspect that the hardware is damaged in some way.

PS browsing files and the rockbox database is sopmtimes VERY slow on my ipod. is this a fault with my ipod or is it just typical of HD based ipods?

http://www.oceanliving.org/tech/2008/05/09/fixing-an-ipod-stuck-in-a-restore-loop/ shows how someone got out of restore mode (my ipod 'worked' before I tried this)

UPDATE: out of desperation I used the whack-an-ipod method: hitting it on the table! This really worked and I was able to to install rockbox and sync the rest of my music/videos. It still  runs very slowly sometimes and video playback is pitiful (on the apple OS).
Title: Re: ipod 5G error 702 with 12 fails
Post by: Febs on July 16, 2009, 12:34:44 PM
I've merged two threads that appear to relate to the same issue.