Rockbox Technical Forums

Installation / Removal => Manual Installation => Sandisk - Installation/Removal => Topic started by: louis584 on August 23, 2020, 07:13:51 PM

Title: How do I get this off of my device???????
Post by: louis584 on August 23, 2020, 07:13:51 PM
How do I get Rockbox off of my Sansa Cliip+?

I have already selected FORMAT from more than one location. Now, whenever I disconnect the device from the computer, it just tells me I need to connect it to USB.

When it is connected to my computer via USB, I just see a "Bootloader USB Mode" message.

This time I am attempting to format again from my computer settings options. And this time I unchecked the "Quick Format" option. It appears to be taking a whole lot longer for the format to finish this time.

I hope that Rockbox will be off of my device this time.

Any thoughts?
Title: Re: How do I get this off of my device???????
Post by: saratoga on August 23, 2020, 07:42:15 PM
There are uninstall directions in the manual, but briefly you boot into the SanDisk firmware and then copy a new firmware bin to the player, just as you would when normally updating the stock firmware. It will "update" away the patched bootloader.
Title: Re: How do I get this off of my device???????
Post by: louis584 on August 24, 2020, 04:19:37 PM
OK, I used the Rockbox Installation/Removal Utility, and it appears to have worked. Except for one thing. During the process of removal/uninstallation, every time I was given an error message stating I needed to download the current Sansa firmware first. I tried that several times. This did not resolve the issue with Rockbox though. So now there is still a remnant of the Rockbox Bootloader on the device. The only way to bypass it is to hold down the Home button and Power button together whenever powering up the device. Otherwise, it boots up to some sort of dysfunctional Rockbox screen, which appears to serve no purpose. You cannot operate the device from that screen.

I just want the Sansa firmware on here. I don't want the Rockbox firmware on here anymore.
Title: Re: How do I get this off of my device???????
Post by: saratoga on August 24, 2020, 04:30:13 PM
See my post above where I outlined the steps, or take a look at the manual.
Title: Re: How do I get this off of my device???????
Post by: louis584 on August 24, 2020, 04:40:22 PM
OK, thank you.
Title: Re: How do I get this off of my device???????
Post by: louis584 on August 24, 2020, 05:04:08 PM
Thank you for assistance. I've gone ahead and ended up just reinstalling the Rockbox back onto the device (successfully).

One of the reasons I had wanted this off in the first place is because the EQ Preset option does not work with the present release. Is there someplace I can post this as a bug report.

The issue with not being able to access EQ presets appears to be a bug in and of itself. There are other EQ options which do present themselves to me with this release. However, I prefer only to use the presets, if possible. The other EQ options are too complicated and confusing in my opinion.

Thanks again for your help!
Title: Re: How do I get this off of my device???????
Post by: johnb on August 25, 2020, 02:41:19 AM
Bug reports can be filed in the tracker: https://www.rockbox.org/tracker/

However, I believe you are doing something wrong.

If by "Preset" you mean using a named and saved EQ setting, this for sure is working.
The EQ configs need to reside in .rockbox/eqs/ .

If you mean that there are no more presets delivered within rockbox build, that is a different story.
They have been abandoned a while ago.