Installation / Removal > Apple - Installation/Removal

Need help, computer freezes when plugged in?

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etrips:
I was able to install Rockbox on my ipod with no problems, however, now when I try to plug it in via USB cable my computer locks up and I can't do anything. I put it in disk mode (I think its disk mode), and my computer now says that its a unknown device.... Any suggestions? It's a 5G 60gig Video if it helps.

Febs:
It would be helpful it you could tell us what OS you're running on your computer.

Try:

1.  Rebooting the computer.
2.  Using a different USB port.

etrips:
windows XP pro,

I even tried using my other 2 computers. same thing :/

Febs:
Could you describe step-by-step exactly what you are doing and what result you are getting?

senab:
IIRC the iPod should just show up as a Mass Storage Device, even if no drivers Apple iPod drivers are present.

When I plug my ipod in, it's takes about 20-30 seconds before I can start using Windows Explorer again.

* Are you using a USB hub?
* Try restarting in Safe Mode and try it there, only basic drivers are loaded (including the basic USB ones) so it should still work.

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