Sansa Clip+ "Configuration is Invalid", "No Mount Point Given"

[papayaa]

Hi! Before I begin, I just want to preface this by saying I'm a bit of a tech novice. I'm using Windows 10 IoT Enterprise LTSC and whenever I run "Rockbox Utility v1.5.1" I'm immediately greeted with a configuration error, stating "Your configuration is invalid. This is most likely due to a changed device path. The configuration dialog will now open to allow you to correct the problem", and when I proceed to the next screen I'm not able to select the drop down for selecting my device and when I select my audio player and select "Ok" I'm then given a "No mountpoint given" error . I do run some programs ("O&O Shutup10" and "Windows Privacy Dashboard")that disable and remove some telemetry on my OS but I double-checked and played around with any possible setting that I thought could interfere and was still having problems.

Any ideas what's going on or how I can fix this? Thanks in advance!

[papayaa]

I'd also like to add that I attempted to connect an old 2gb Sansa Clip to see if I'd have similar issues and it gave me the same errors.

[bluebrother]

Does it show up with a drive letter in Windows Explorer? If not you need to switch the player from MTP to MSC mode.

[papayaa]

That's what it was Thank you!

I completed the install successfully but just thought I'd quickly ask - with Rockbox I can use a microsdxc card on my device, correct? Is there a limit to the size?

[saratoga]

I believe the limit for sdxc is 2TB, but you will have to reformat to fat32.

[papayaa]

I believe the limit for sdxc is 2TB, but you will have to reformat to fat32.

Got it  So glad there's active devs on here. I appreciate all the help and am super excited to try out my mp3. Thank you all so much for everything!