No drive letter/mountpoint showing in utility

[islandchris]

Cant install- Not even C: is showing in the field, there is no drop down. The field is dead/frozen.
Clip Zip is showing in C: in windows as a file but no drive letter.
Tried it with 3 different cables, 3 different laptops, win7 and win 10 the same.
No problem with other USB flash drives, just the Clip Zip.
Many thanks for any ideas !!


Edit/PS   Guys this 'kangaroo' verification is too obscure for humans let alone bots.
Come on ! I had to try about 20 variations

[saratoga]

Put your player into MSC mode and then it will have a drive letter.

[islandchris]

Thanks- got it installed- but it looks a mess , with audiobook files mixed in with music etc,
and ## symbols on items, like there is a lot of
configuration/setup yet to be done. Corrupt install probably ,but its not user friendly enough
for an 81 year old man. I'm back to using the default firmware.
Cheers

[saratoga]

That is probably due to you having used the device in MTP mode to add files.  If you add things in MSC mode you can organize them however you like.

[islandchris]

Many thanks ! Will give it a retry soon.

[islandchris]

Not only was it in the wrong mode, but a sd card was in the slot with files while installing!
Anyway, got it going - well worth the effort. Ekaran theme is very legible, and good looking.
Appreciate the help.