iPod Mount Point errors

[saratoga]

If downloading a newer build is such a barrier, it might be easier to go find a Windows or Linux PC and simply use the official installer. 

[bluebrother]

It seems like v1.4.0 is the most current one available for Mac though...? That's the one that's listed on the release page, and I can't tell what I'm downloading on the Google drive you linked due to their cryptic labels.

Change to list view in Drive (icon at the top right) and get the dmg image, there's only one. It's even newer than 1.4.1. And those filenames are not exactly cryptic, they identify the exact version in git -- which isn't a typical version number but can be looked up in git, and git is the tool we use for version control.

[Cahl]

Okay I got the new one via the dmg file. AND! I got one step further. This version does recognize the ipod and does provide options. It asks which version I want to install and provides the different components. Everything is now click-able. But, as soon as I hit "Install" the program closes and offers a "Rockbox quit unexpectedly" error. I've tried half a dozen times, seeing if un-checking any of the components makes a difference, and also attempting the Daily Build version. Same result every time. 

[bluebrother]

Ok, so it shouldn't crash. Have you tried running auto detection in the configuration dialog? Does it correctly find the Ipod or have you selected it manually? What options have you selected in the main screen before trying to install? I guess this also happens if you only select Bootloader and Rockbox? Also, what does the Help / Troubleshooting / System Info dialog show for the Ipods filesystem?

Also, after the crash please start it again. Then go to Help / Troubleshooting / System Trace. Use the "Save previous" button to save the log of the previous run to a file. Then post the file somewhere so I can have a closer look what's happening here.

[Cahl]

Hi bluebrother. Been a while since I've had time to sit down with this again. Once more, I am stunned by what seem to be needlessly complicated protocols on what I hoped would be a simple install. I cannot get the program to not crash. I've downloaded the log file after the most recent crash, but I have no way to decipher its meaning. And unfortunately, .log files are not allowed on this forum. I'll paste in the text in the next comment.

-Cal

[Cahl]

Code: [Select]

[main.cpp:55 Info] Starting trace at "2021-03-19T13:35:24"
[rbutilqt.cpp:69 Info] ======================================
[rbutilqt.cpp:70 Info] Rockbox Utility 1.4.1
[rbutilqt.cpp:71 Info] Qt version: 5.9.9
[rbutilqt.cpp:73 Info] compiled using clang 8.0.0
[rbutilqt.cpp:81 Info] ======================================
[rbsettings.cpp:108 Info] configuration: system
[rbsettings.cpp:164 Info] GET U: "cachepath" "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T"
[httpget.h:53 Info] Global cache set to "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T"
[rbsettings.cpp:164 Info] GET U: "proxytype" "none"
[rbutilqt.cpp:591 Info] Proxy is QUrl("")
[httpget.h:59 Info] setting global proxy QUrl("")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/brand" QVariant(QString, "Apple")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/name" QVariant(QString, "Ipod Video (5th gen)")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "status/ipodvideo" QVariant(int, -1)
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[utils.cpp:500 Info] resolving device name "/Volumes/Cal Huss’s iPod"
[utils.cpp:535 Info] device name is /dev/disk2s3
[utils.cpp:242 Info] Volume name of "/Volumes/Cal Huss’s iPod" is "Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/playerpic" QVariant(QString, "ipodvideo")
[httpget.cpp:82 Info] setting cache folder to "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T/rbutil-cache"
[httpget.cpp:75 Info] disabling download cache
[rbutilqt.cpp:224 Info] downloading build info
[playerbuildinfo.cpp:316 Info] U: build_info_url QVariant(QString, "http://download.rockbox.org/build-info")
[httpget.cpp:234 Info] Get URI "http://download.rockbox.org/build-info"
[httpget.cpp:200 Info] Request started
[:0 Warning] QLayout: Attempting to add QLayout "" to RbUtilQt "RbUtilQtFrm", which already has a layout
[rbsettings.cpp:164 Info] GET U: "install_rockbox" "true"
[rbsettings.cpp:164 Info] GET U: "install_fonts" "true"
[rbsettings.cpp:164 Info] GET U: "install_themes" "true"
[rbsettings.cpp:164 Info] GET U: "install_plugin_data" "true"
[rbsettings.cpp:164 Info] GET U: "install_voice" "false"
[rbsettings.cpp:164 Info] GET U: "install_manual" "false"
[rockboxinfo.cpp:27 Info] Getting version info from rockbox-info.txt
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "status/ipodvideo" QVariant(int, -1)
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "build" ""
[rockboxinfo.cpp:27 Info] Getting version info from rockbox-info.txt
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "_languages/list" QVariant(QVariantMap, QMap(("afrikaans", QVariant(QString, "Afrikaans"))("arabic", QVariant(QString, "Arabic"))("basque", QVariant(QString, "Basque"))("bulgarian", QVariant(QString, "Bulgarian"))("catala", QVariant(QString, "Catala"))("chinese-simp", QVariant(QString, "Chinese (simplified)"))("chinese-trad", QVariant(QString, "Chinese (traditional)"))("czech", QVariant(QString, "Czech"))("dansk", QVariant(QString, "Dansk"))("deutsch", QVariant(QString, "Deutsch"))("eesti", QVariant(QString, "Eesti"))("english", QVariant(QString, "English (UK)"))("english-us", QVariant(QString, "English (US)"))("espanol", QVariant(QString, "Espanol"))("esperanto", QVariant(QString, "Esperanto"))("finnish", QVariant(QString, "Finnish"))("francais", QVariant(QString, "Francais"))("galego", QVariant(QString, "Galego"))("greek", QVariant(QString, "Greek"))("hebrew", QVariant(QString, "Hebrew"))("hindi", QVariant(QString, "Hindi"))("hrvatski", QVariant(QString, "Hrvatski"))("islenska", QVariant(QString, "Islenska"))("italiano", QVariant(QString, "Italiano"))("japanese", QVariant(QString, "Japanese"))("korean", QVariant(QString, "Korean"))("latviesu", QVariant(QString, "Latviesu"))("lietuviu", QVariant(QString, "Lietuviu"))("magyar", QVariant(QString, "Magyar"))("nederlands", QVariant(QString, "Netherlands"))("norsk", QVariant(QString, "Norsk"))("norsk-nynorsk", QVariant(QString, "Norsk (Nyorsk)"))("polski", QVariant(QString, "Polski"))("portugues", QVariant(QString, "Portugues"))("portugues-brasileiro", QVariant(QString, "Portugues (Brasileiro)"))("romaneste", QVariant(QString, "Romaneste"))("russian", QVariant(QString, "Russian"))("slovak", QVariant(QString, "Slovakscina"))("srpski", QVariant(QString, "Srpski"))("svenska", QVariant(QString, "Svenska"))("tagalog", QVariant(QString, "Tagalog"))("thai", QVariant(QString, "Thai"))("turkce", QVariant(QString, "Turkce"))("ukranian", QVariant(QString, "Ukgranian"))("vlaams", QVariant(QString, "Vlaams"))("wallisertitsch", QVariant(QString, "Wallisertitsch"))("walon", QVariant(QString, "Wallon"))))
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[:0 Warning] QLayout: Attempting to add QLayout "" to RbUtilQt "RbUtilQtFrm", which already has a layout
[utils.cpp:816 Info] Looking for processes ("iTunes") found QMap()
[:0 Debug] QNetworkReplyHttpImplPrivate::_q_startOperation was called more than once QUrl("http://download.rockbox.org/build-info")
[httpget.cpp:148 Info] Request finished, status code: 200
[httpget.cpp:151 Info] Data from cache: false
[rbutilqt.cpp:241 Info] network status: ""
[playerbuildinfo.cpp:100 Info] updated: "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T/Rockbox Utility.My6127"
[rbsettings.cpp:164 Info] GET U: "rbutil_version" "9ad1ef0e55"
[rbsettings.cpp:164 Info] GET U: "show_changelog" "false"
[rbutilqt.cpp:349 Info] updating current settings
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/brand" QVariant(QString, "Apple")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/name" QVariant(QString, "Ipod Video (5th gen)")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "status/ipodvideo" QVariant(int, 3)
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[utils.cpp:500 Info] resolving device name "/Volumes/Cal Huss’s iPod"
[utils.cpp:535 Info] device name is /dev/disk2s3
[utils.cpp:242 Info] Volume name of "/Volumes/Cal Huss’s iPod" is "Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/playerpic" QVariant(QString, "ipodvideo")
[rbsettings.cpp:164 Info] GET U: "cachepath" "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T"
[httpget.h:53 Info] Global cache set to "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T"
[rbsettings.cpp:164 Info] GET U: "proxytype" "none"
[rbutilqt.cpp:591 Info] Proxy is QUrl("")
[httpget.h:59 Info] setting global proxy QUrl("")
[rbsettings.cpp:164 Info] GET U: "rbutil_version" "9ad1ef0e55"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "status/ipodvideo" QVariant(int, 3)
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:191 Info] B: "release/ipodvideo" QVariant(QString, "3.15")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "_languages/list" QVariant(QVariantMap, QMap(("afrikaans", QVariant(QString, "Afrikaans"))("arabic", QVariant(QString, "Arabic"))("basque", QVariant(QString, "Basque"))("bulgarian", QVariant(QString, "Bulgarian"))("catala", QVariant(QString, "Catala"))("chinese-simp", QVariant(QString, "Chinese (simplified)"))("chinese-trad", QVariant(QString, "Chinese (traditional)"))("czech", QVariant(QString, "Czech"))("dansk", QVariant(QString, "Dansk"))("deutsch", QVariant(QString, "Deutsch"))("eesti", QVariant(QString, "Eesti"))("english", QVariant(QString, "English (UK)"))("english-us", QVariant(QString, "English (US)"))("espanol", QVariant(QString, "Espanol"))("esperanto", QVariant(QString, "Esperanto"))("finnish", QVariant(QString, "Finnish"))("francais", QVariant(QString, "Francais"))("galego", QVariant(QString, "Galego"))("greek", QVariant(QString, "Greek"))("hebrew", QVariant(QString, "Hebrew"))("hindi", QVariant(QString, "Hindi"))("hrvatski", QVariant(QString, "Hrvatski"))("islenska", QVariant(QString, "Islenska"))("italiano", QVariant(QString, "Italiano"))("japanese", QVariant(QString, "Japanese"))("korean", QVariant(QString, "Korean"))("latviesu", QVariant(QString, "Latviesu"))("lietuviu", QVariant(QString, "Lietuviu"))("magyar", QVariant(QString, "Magyar"))("nederlands", QVariant(QString, "Netherlands"))("norsk", QVariant(QString, "Norsk"))("norsk-nynorsk", QVariant(QString, "Norsk (Nyorsk)"))("polski", QVariant(QString, "Polski"))("portugues", QVariant(QString, "Portugues"))("portugues-brasileiro", QVariant(QString, "Portugues (Brasileiro)"))("romaneste", QVariant(QString, "Romaneste"))("russian", QVariant(QString, "Russian"))("slovak", QVariant(QString, "Slovakscina"))("srpski", QVariant(QString, "Srpski"))("svenska", QVariant(QString, "Svenska"))("tagalog", QVariant(QString, "Tagalog"))("thai", QVariant(QString, "Thai"))("turkce", QVariant(QString, "Turkce"))("ukranian", QVariant(QString, "Ukgranian"))("vlaams", QVariant(QString, "Vlaams"))("wallisertitsch", QVariant(QString, "Wallisertitsch"))("walon", QVariant(QString, "Wallon"))))
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:191 Info] B: "voices/3.15" QVariant(QString, "english")
[selectiveinstallwidget.cpp:182 Info] available voices: adding "english"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:145 Info] "release-candidate/ipodvideo" (version invalid)
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:191 Info] B: "daily/ipodvideo" QVariant(QString, "20210319")
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:191 Info] B: "development/ipodvideo" QVariant(QString, "775645e649")
[rbsettings.cpp:164 Info] GET U: "build" ""
[rockboxinfo.cpp:27 Info] Getting version info from rockbox-info.txt
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "_languages/list" QVariant(QVariantMap, QMap(("afrikaans", QVariant(QString, "Afrikaans"))("arabic", QVariant(QString, "Arabic"))("basque", QVariant(QString, "Basque"))("bulgarian", QVariant(QString, "Bulgarian"))("catala", QVariant(QString, "Catala"))("chinese-simp", QVariant(QString, "Chinese (simplified)"))("chinese-trad", QVariant(QString, "Chinese (traditional)"))("czech", QVariant(QString, "Czech"))("dansk", QVariant(QString, "Dansk"))("deutsch", QVariant(QString, "Deutsch"))("eesti", QVariant(QString, "Eesti"))("english", QVariant(QString, "English (UK)"))("english-us", QVariant(QString, "English (US)"))("espanol", QVariant(QString, "Espanol"))("esperanto", QVariant(QString, "Esperanto"))("finnish", QVariant(QString, "Finnish"))("francais", QVariant(QString, "Francais"))("galego", QVariant(QString, "Galego"))("greek", QVariant(QString, "Greek"))("hebrew", QVariant(QString, "Hebrew"))("hindi", QVariant(QString, "Hindi"))("hrvatski", QVariant(QString, "Hrvatski"))("islenska", QVariant(QString, "Islenska"))("italiano", QVariant(QString, "Italiano"))("japanese", QVariant(QString, "Japanese"))("korean", QVariant(QString, "Korean"))("latviesu", QVariant(QString, "Latviesu"))("lietuviu", QVariant(QString, "Lietuviu"))("magyar", QVariant(QString, "Magyar"))("nederlands", QVariant(QString, "Netherlands"))("norsk", QVariant(QString, "Norsk"))("norsk-nynorsk", QVariant(QString, "Norsk (Nyorsk)"))("polski", QVariant(QString, "Polski"))("portugues", QVariant(QString, "Portugues"))("portugues-brasileiro", QVariant(QString, "Portugues (Brasileiro)"))("romaneste", QVariant(QString, "Romaneste"))("russian", QVariant(QString, "Russian"))("slovak", QVariant(QString, "Slovakscina"))("srpski", QVariant(QString, "Srpski"))("svenska", QVariant(QString, "Svenska"))("tagalog", QVariant(QString, "Tagalog"))("thai", QVariant(QString, "Thai"))("turkce", QVariant(QString, "Turkce"))("ukranian", QVariant(QString, "Ukgranian"))("vlaams", QVariant(QString, "Vlaams"))("wallisertitsch", QVariant(QString, "Wallisertitsch"))("walon", QVariant(QString, "Wallon"))))
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:191 Info] B: "voices/3.15" QVariant(QString, "english")
[selectiveinstallwidget.cpp:182 Info] available voices: adding "english"
[playerbuildinfo.cpp:316 Info] U: rbutil_url QVariant(QString, "http://download.rockbox.org/rbutil/")
[httpget.cpp:82 Info] setting cache folder to "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T/rbutil-cache"
[httpget.cpp:234 Info] Get URI "http://download.rockbox.org/rbutil/macosx/"
[httpget.cpp:200 Info] Request started
[httpget.cpp:148 Info] Request finished, status code: 200
[httpget.cpp:151 Info] Data from cache: false
[rbutilqt.cpp:646 Info] Checking for update
[utils.cpp:420 Info] comparing version strings "1.4.1" and "Parent Directory"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.2.11.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.2.12.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.2.13.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.2.14.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.3.0.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.3.1.dmg"
[utils.cpp:420 Info] comparing version strings "1.4.1" and "RockboxUtility-v1.4.0.dmg"
[selectiveinstallwidget.cpp:211 Info] starting installation
[selectiveinstallwidget.cpp:197 Info] saving current settings
[rbsettings.cpp:185 Info] SET U: "install_rockbox" "true"
[rbsettings.cpp:185 Info] SET U: "install_fonts" "true"
[rbsettings.cpp:185 Info] SET U: "install_themes" "true"
[rbsettings.cpp:185 Info] SET U: "install_plugin_data" "false"
[rbsettings.cpp:185 Info] SET U: "install_voice" "false"
[rbsettings.cpp:185 Info] SET U: "install_manual" "false"
[rbsettings.cpp:185 Info] SET U: "voicelanguage" "english"
[utils.cpp:365 Info] checking environment
[rbsettings.cpp:164 Info] GET U: "mountpoint" "/Volumes/Cal Huss’s iPod"
[rockboxinfo.cpp:27 Info] Getting version info from rockbox-info.txt
[selectiveinstallwidget.cpp:244 Info] continuing install with stage 0
[selectiveinstallwidget.cpp:280 Info] installing bootloader
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloadermethod" QVariant(QString, "ipod")
[httpget.cpp:82 Info] setting cache folder to "/var/folders/m3/3dvnb76n6w126_40jgrjctv80000gn/T/rbutil-cache"
[rbsettings.cpp:164 Info] GET U: "platform" "ipodvideo"
[playerbuildinfo.cpp:258 Info] T: "ipodvideo/bootloaderfile" QVariant(Invalid)


[saratoga]

^^^^ Almost all of that log file is cut off. Either attach it to the post or use a pastebin.

Firmware hacking is not simple though, and especially not on MacOS which is hard to support and needs reguy updates as Apple breaks things.

[Cahl]

^^^^ Almost all of that log file is cut off. Either attach it to the post or use a pastebin.

Firmware hacking is not simple though, and especially not on MacOS which is hard to support and needs reguy updates as
Apple breaks things.

I am learning that it is a tricky process now. But the whole log is viewable on my end, it's just confined to a window in
the comment box that is scrollable.
Is it not scrollable for you?

[saratoga]

The log is scrollable, but most of it is missing since it is much longer than the maximum length of a forums post.

[__builtin]

Try renaming the .log to .txt and attach that.

[Cahl]

Okay let's see if this one works

[Cahl]

...I see the script has been downloaded a few times... Any ideas?

[bluebrother]

The configuration shows an Ipod Video selected, but you stated initially you have a 6G. Can't see why it crashes, but installing the Video bootloader on a 6G won't work. Also, the USB ID you posted earlier is a 6G, so you need to change the configuration.