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| | |-+  Clip+ potentially dead... but recognized by PC?
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Author Topic: Clip+ potentially dead... but recognized by PC?  (Read 705 times)

Offline surfmadpig

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Clip+ potentially dead... but recognized by PC?
« on: November 18, 2019, 08:36:32 PM »
My trusty Sansa Clip+ with latest Rockbox has served me well for about a decade, but it seems like it's about to die.

The battery life has been depleting over the past couple of years but I had no serious issues. However, today, out of the blue, I tried to turn it on and it just wouldn't.
There's nothing on the screen, no sound etc. No indication it's alive at all.

I've tried resetting it by pressing the power button for 30+ secs, and I've also tried power+select button for a while too - no luck. I've also tried charging it but nothing changes.

However, when I plugged it into my Windows 10 laptop as part of a desperate attempt to bring it back to life, Windows  seemed to recognise it - to an extent. I get a popup saying "You need to format the disk in drive H: before you can use it." My clip+ screen is still off, but I thought this might be an indication it's not completely dead yet.

Does anyone have any ideas about how to proceed and if the device is salvageable? I'm kicking myself for not buying a backup device back when they weren't super expensive.
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Offline saratoga

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #1 on: November 18, 2019, 09:13:19 PM »
Does it actually mount the disk?  If not, probably dead flash.
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Offline Bilgus

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #2 on: November 18, 2019, 10:34:24 PM »
no matter what don't let windows format it
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Offline surfmadpig

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #3 on: November 19, 2019, 09:06:10 AM »
Quote from: saratoga on November 18, 2019, 09:13:19 PM
Does it actually mount the disk?  If not, probably dead flash.

It shows me a new drive but it's not accessible.

Quote from: Bilgus on November 18, 2019, 10:34:24 PM
no matter what don't let windows format it

To be honest, I tried out of desperation as nothing else seems to work at all, but I got an error saying that format couldn't be completed and it may be a read-only drive.
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Offline Bilgus

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #4 on: November 19, 2019, 10:48:11 AM »
Windows does not have the tools to recover these devices they may exist but..
Linux has the tools to do it (dd & lsblk) but if its already readonly then the flash is dead and I've yet to see one able to be fixed once the flash has died
No one has been able to replace the flash chip and get it to work either, unfortunately


By default new installs to the clip+, clipzip, fuze v2 & fuze+ now have the multiboot bootloader
The latest dev versions of 3.15 firmware now have the capability to run RB from the sd card (with the multiboot bootloader)
Install both and stop putting files on the internal flash this will increase the life of your device
« Last Edit: November 19, 2019, 10:52:26 AM by Bilgus »
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Offline Frankenpod

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #5 on: November 19, 2019, 11:21:09 AM »
Out of interest, do other devices, other than the Sansas, also depend on limited-lifespan internal flash to function?  Are the Sansa's particularly prone to failure of that flash?
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Offline Bilgus

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #6 on: November 19, 2019, 11:34:40 AM »
I'm sure there are other devices that do but I think the sansas have a 'special' trifecta going for them

cheap components
emulated fat32 that uses a raw area of the device to 'hide' the bootloader / firmware
brittle boot process

Also the devices are quite widespread (and loved after being rockboxed (: )
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Offline johnb

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #7 on: November 19, 2019, 12:15:28 PM »
Any ideas if the mounting of the internal drive would also affect lifetime (and should be disabled also)?

I have a clip+ with the multiboot, that recently got stuck in the bootloading and after a while displayed:
Cannot find firmware file        or
Plug USB

Shutting it off, it usaually worked on the second try. This happens intermittently.
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Offline Bilgus

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #8 on: November 20, 2019, 02:19:55 AM »
I can't say for sure but you figure it has to read the bootloader from the internal drive anyways so I doubt it would make much difference
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Offline Jorpho

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Re: Clip+ potentially dead... but recognized by PC?
« Reply #9 on: December 09, 2019, 10:51:50 PM »
You might be able to get some more verbose information if you boot Linux.  (You can boot it from an optical disc or a USB drive without affecting the rest of your system.)

I documented some of my experiences in this old thread.  Unfortunately I was never successful.
http://forums.rockbox.org/index.php/topic,50831.msg235163.html
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