Support and General Use > Audio Playback, Database and Playlists
Can't Keep Songs When USB Unplugged
icandy:
have a Sanza Clip Zip and just updated to 3.14. Now when I connect and transfer an album of songs over to my microdisc, it shows they are on the disc but when I disconnect the player from the computer and go to the songs, only 3 have been transferred to the player. Not sure if maybe my microdisc needs to be reformatted because of the firmware upgrade, I need help. The songs that were transferred when I had 3.13 are all still there, it's just when I try putting any new stuff on, it only transfers 2 or three songs onc the player is unplugged!
saratoga:
Did you buy the sd card online, and if so are you sure it isn't counterfeit? Usually a card that lets you write to it but doesn't retain files after a certain number of writes if counterfeit.
icandy:
it's A 64gb Sandisc micro card, been using it for 3 years with no issues. Just before I updated to 3.14 I used it an it worked fine, so it is definitely because of the update. I'm baffled, because when I put it on the card through the Sanza Clip Zip and play it on the computer, all the files are there, but when I unplug it from the computer only about 2 or three songs remain when I check it after I disconnect the USB cable. like about 70mb of data...
saratoga:
Sandisk cards are the most commonly counterfeited. First verify that the card actually works in another device. There are tools you can get online for testing if a card is real as well that write data, then read it back to see if it was really stored or not.
If it is real, I can try and find some older builds for you to try.
icandy:
It's real, not a fake, and I confirmed that it is working fine and as it should. Can I go back to 3.13 firmware easily?
Thanks
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