Support and General Use > Hardware
AGPTEK Rocker
Gomas:
--- Quote from: shikotee on August 15, 2018, 10:16:12 PM ---I have a limited window to open a dispute, and will start the process if we can't resolve this problem.
--- End quote ---
I'm on same boat than this mate. All in all I would be able to use it as normal player, althought I didn't buy it for that. Also there's people on the AliExpress page who put rockbox on it so we should be able to.
--- Quote from: pizza on August 15, 2018, 11:29:30 PM ---You may have better luck attempting to get a downloadable 1.08b firmware image from Benjie, as it stands to reason that folks with older T6 firmware would want to upgrade.
--- End quote ---
Maybe this is our best option. We could even try to go 1.06 and 1.2 afterwards.
speachy:
--- Quote from: Gomas on August 16, 2018, 07:59:27 AM ---I'm on same boat than this mate. All in all I would be able to use it as normal player, althought I didn't buy it for that. Also there's people on the AliExpress page who put rockbox on it so we should be able to.
--- End quote ---
The thing is, unless the device was specifically advertised as "rockbox compatible" by the manufacturer or the seller, you're not going to have much grounds to complain.
--- Quote from: shikotee on August 15, 2018, 10:16:12 PM ---Maybe this is our best option. We could even try to go 1.06 and 1.2 afterwards.
--- End quote ---
No, the idea here is that we'd patch the 1.08b image to include the rockbox bootloader, rather than attempt to downgrade to an older firmware image or one intended for a different product. There's even a non-trivial possibility that the hardware itself has changed, rendering the older images completely incompatible.
It's a shame there's no simple way (ie not requiring disassembly and minor soldering) to dump out the flash contents.
Gomas:
@pizza
The idea behind the 1.2 firmware is that even if I can not get Rockbox on it, I would still like to have the latest firmware so I can enjoy updated codecs and stuff.
Also got a reply from them which goes like this:
Hi my friend, sincerely thanks for your kindly reply, but if you update here have problem,then we kindly do not update it, you also can use this item, and the functions are all workable, sincerely hope you could kindly understand.
Any question, please feel free to contact with us, nice day.
So good luck to the people which is still trying.
speachy:
--- Quote from: Gomas on August 16, 2018, 09:28:58 AM ---@pizza
The idea behind the 1.2 firmware is that even if I can not get Rockbox on it, I would still like to have the latest firmware so I can enjoy updated codecs and stuff.
--- End quote ---
The 1.2 firmware is the latest for the Rocker, not the Benjie T6. That the firmware files were interchangeable between the units was fortunate, but nothing that was ever guaranteed, and indeed looks like it is longer the case.
(Heck, this could have easily been done at AGPtek's request -- after all, it's clear that AGPtek has invested a lot more in firmware improvements, and they understandably want folks to buy AGPtek hardware in order to utilize it..)
shikotee:
I am also wondering if this was deliberately done by Agptek's request.
They've clearly invested in firmware development, and distribution through Amazon (albeit through a shady process of lumping 4 different devices with differing functionality under 1 umbrella, making it a major pain in the butt to access specific user feedback).
Benjie sales are considerably cheaper.
If this is deliberate, at the least they should be upfront about it.
Had I been aware of this limitation, I would have purchased AGPTek through Amazon and paid more in order to have the ability to change firmware. It really seems like a dick move to do this without mentioning.
Lol - my latest reply requested that I make a video of the problem and send it to a couple of emails.
Pretty much impossible to tell if they are sincere, or just stalling so that the short dispute window closes.
As pizza mentioned, nowhere in the posting is it mentioned that the device would be able to flash Agptek firmware. Hence why my argument is that they need to prove that Benjie firmware upgrades works.
Another possible argument could focus on a listed feature that does not seem to work - lyric display.
My songs have lyrics embedded, and the settings set to display, but I have not been able to get this to work (could be possible I just haven't figured out something).
Mostly, I'm really bummed out because I was looking forward to once again playing with Rockbox.
I used it in early Archos days, as well as with a Fuze+ (whose touchpad interface limitations and instability became way too annoying).
My biggest annoyance with Benjie BT functionality is that I am forced to keep the display permanently on in order to be able to skip songs through my headset. When the display blacks out, only play/pause and volume control work. My fingers are crossed a future firmware update would fix this (along with 15000 song limit), as this obviously lowers battery time. My hope is to use this as a cyclist, where I can't safely ride and play with the device to skip songs.
--- Quote from: pizza on August 16, 2018, 09:55:09 AM ---
--- Quote from: Gomas on August 16, 2018, 09:28:58 AM ---@pizza
The idea behind the 1.2 firmware is that even if I can not get Rockbox on it, I would still like to have the latest firmware so I can enjoy updated codecs and stuff.
--- End quote ---
The 1.2 firmware is the latest for the Rocker, not the Benjie T6. That the firmware files were interchangeable between the units was fortunate, but nothing that was ever guaranteed, and indeed looks like it is longer the case.
(Heck, this could have easily been done at AGPtek's request -- after all, it's clear that AGPtek has invested a lot more in firmware improvements, and they understandably want folks to buy AGPtek hardware in order to utilize it..)
--- End quote ---
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