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Author Topic: Can't check disk on Sansa Clip Zip  (Read 1263 times)

Offline p-himik

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Can't check disk on Sansa Clip Zip
« on: February 27, 2016, 10:10:03 PM »
My player has been lying unused for about half a year and yesterday I decided to use it again.
But it all started not so well - it refused to boot into Rockbox. I've tried a few times to shut it down and boot again and eventually it actually booted (although the boot time was about 2-3 minutes without SDcard).

I thought that it wasn't anything good, so I decided to check the disk for errors. And all my attempts to mount it under Windows have failed.
I switched to Linux, and there I was able to mount the disk only from OF. I couldn't delete any files though - any attempt to alter files led to remounting the disk as ro. Also fdisk reported that the disk had four partitions with sizes far exceeding 3.7GB.

I replugged the shutted down player into USB while holding select button. Using fdisk I created a new partition table with one partition for the whole disk. I then proceeded with "mkdosfs -F 32 -I /dev/sde1", but it failed with the following in dmesg:
[90428.708871] usb 1-1: reset high-speed USB device number 32 using xhci_hcd
[90443.837983] usb 1-1: device descriptor read/64, error -110
[90459.071215] usb 1-1: device descriptor read/64, error -110
[90459.287470] usb 1-1: reset high-speed USB device number 32 using xhci_hcd
[90474.416624] usb 1-1: device descriptor read/64, error -110
[90489.649929] usb 1-1: device descriptor read/64, error -110
[90489.866138] usb 1-1: reset high-speed USB device number 32 using xhci_hcd
[90494.887876] xhci_hcd 0000:00:14.0: Command completion event does not match command
[90494.887925] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90500.109718] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90500.314028] usb 1-1: device not accepting address 32, error -62
[90500.426240] usb 1-1: reset high-speed USB device number 32 using xhci_hcd
[90505.443861] xhci_hcd 0000:00:14.0: Command completion event does not match command
[90505.443918] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90510.665798] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90510.869952] usb 1-1: device not accepting address 32, error -62
[90510.870037] usb 1-1: USB disconnect, device number 32
[90510.877922] sd 15:0:0:0: [sde] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[90510.877926] sd 15:0:0:0: [sde] CDB: Write(10) 2a 00 00 00 08 00 00 00 f0 00
[90510.877928] blk_update_request: I/O error, dev sde, sector 2048
[90510.877931] Buffer I/O error on dev sde1, logical block 0, lost async page write
[90510.877936] Buffer I/O error on dev sde1, logical block 1, lost async page write
[90510.877937] Buffer I/O error on dev sde1, logical block 2, lost async page write
[90510.877939] Buffer I/O error on dev sde1, logical block 3, lost async page write
[90510.877941] Buffer I/O error on dev sde1, logical block 4, lost async page write
[90510.877942] Buffer I/O error on dev sde1, logical block 5, lost async page write
[90510.877944] Buffer I/O error on dev sde1, logical block 6, lost async page write
[90510.877946] Buffer I/O error on dev sde1, logical block 7, lost async page write
[90510.877947] Buffer I/O error on dev sde1, logical block 8, lost async page write
[90510.877949] Buffer I/O error on dev sde1, logical block 9, lost async page write
[90510.878283] sd 15:0:0:0: [sde] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[90510.878284] sd 15:0:0:0: [sde] CDB: Write(10) 2a 00 00 00 08 f0 00 00 f0 00
[90510.878286] blk_update_request: I/O error, dev sde, sector 2288
[90511.010133] usb 1-1: new high-speed USB device number 33 using xhci_hcd
[90526.139283] usb 1-1: device descriptor read/64, error -110
[90541.372672] usb 1-1: device descriptor read/64, error -110
[90541.588896] usb 1-1: new high-speed USB device number 34 using xhci_hcd
[90556.718162] usb 1-1: device descriptor read/64, error -110
[90571.951440] usb 1-1: device descriptor read/64, error -110
[90572.167611] usb 1-1: new high-speed USB device number 35 using xhci_hcd
[90577.189343] xhci_hcd 0000:00:14.0: Command completion event does not match command
[90577.189356] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90582.411287] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90582.615442] usb 1-1: device not accepting address 35, error -62
[90582.727637] usb 1-1: new high-speed USB device number 36 using xhci_hcd
[90587.745377] xhci_hcd 0000:00:14.0: Command completion event does not match command
[90587.745396] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90592.967305] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[90593.171526] usb 1-1: device not accepting address 36, error -62
[90593.171584] usb usb1-port1: unable to enumerate USB device


At this point I have no idea how to proceed. Can anyone give me any hint?
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Offline saratoga

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Re: Can't check disk on Sansa Clip Zip
« Reply #1 on: February 28, 2016, 02:55:58 PM »
Does the format feature in the sandisk firmware work?
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Offline p-himik

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  • Posts: 2
Re: Can't check disk on Sansa Clip Zip
« Reply #2 on: March 03, 2016, 04:49:52 AM »
So OF appears to be working properly, including formatting. But something completely random is going on. Sometimes Windows/Linux see the device and are able to access its drive, sometimes not - unknown device, or inaccessible disk, or just an application that tries to access the disk just hangs up. I'm using the shortest USB cable I have (about 20cm) and plugging it in the back of my PC.
During random successes in accessing the drive, I was able to also format it in Windows, but it still changes nothing - very infrequent successes with the majority of failures and hangs whenever I try to plug the player into PC with Windows or laptop with Linux.
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