Support and General Use > Hardware
Files display correctly but don't play
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MumblingFumbler:
I copy a folder of flac files to either internal or external memory. The files display correctly under the Files option, but when I select one of them to play, the cursor shows zero seconds, and there is no audio. Plays correctly with standard Sansa Firmware, plays correctly with another folder copied to external mSDHC, and flac file transferred to root plays correctly.
A directory path to one of the non-playing files is:
"N:\Music\Haydn - Piano Sonatas (Buchbinder)\Haydn - Piano Sonata 1 in G major - 1 - Allegro.flac"
Tags:
-------------------------------------------------------------------
Artist Rudolf Buchbinder
Title Sonata 1 in G major - I.Allegro
Album F.J.Haydn - Complete Piano Sonatas CD1
Track 01
Disc
Genre Classical
Year 2006
Rating
Composer
Size 7.77 MB (68% Compressed)
Original Size 23.64 MB
Length 2 minutes 20 seconds
Channels 2 (stereo)
Sample Rate 44.1 KHz;
Sample Size 16 bit
Bit Rate 1,411 kbps
Encoder FLAC reference libFLAC 1.2.1 20070917
Encoder Settings
Audio Quality Perfect (Lossless)
Contains CRC, ID Tag [Vorbis Comments]
Channel Mapping
File Haydn - Piano Sonata 1 in G major - 1 - Allegro
Type VLC media file (.flac) [.flac]
---------------------------------------------------------------------
Any help would be appreciated
saratoga:
Post a link to one of the files that doesn't play and I'll take a look at it.
MumblingFumbler:
Thanks for responding. Additional testing shows that Rockbox chokes on the cover.jpg in the folder and then refuses to play audio files. I don't really care if Rockbox can't display the cover for whatever reason, but it would be nice if it took a stab at the audio files, particularly since Sansa standard firmware is able to cope with the cover just fine and does play the audio files. Cover.jpg is about 7MB and can be found here:
https://drive.google.com/open?id=0B9mQkFVZiq9gNVhUMThON0c5elk
Thanks for your help,
Mumbling
saratoga:
Probably the device runs out of RAM trying to decode a file that large.
MumblingFumbler:
Yeah, that sounds reasonable. Is there any way for Rockbox to display an error, recover, and still be able to play audio files in the folder? Otherwise, users aren't going to have a clue why their audio files aren't playing. They'll think it is a problem with the audio files...
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