Support and General Use > Hardware
sansa clip zip wont turn on. help!
Mihail Zenkov:
You can try boot linux from live-dvd. Most developer here use linux - in this os we can get more useful info about device state.
1. Boot linux
2. Open terminal.
3. Run command "dmesg" in terminal.
You should see system reaction on player connection. Something like:
[ 2742.039098] usb 1-1: new high-speed USB device number 4 using ehci-pci
[ 2742.085061] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 2742.085827] scsi host8: usb-storage 1-1:1.0
[ 2743.088761] scsi 8:0:0:0: Direct-Access Rockbox Internal Storage 0.00 PQ: 0 ANSI: 4
[ 2743.089385] scsi 8:0:0:1: Direct-Access Rockbox SD Card Slot 0.00 PQ: 0 ANSI: 4
[ 2743.091797] sd 8:0:0:0: [sdb] 7683072 512-byte logical blocks: (3.93 GB/3.66 GiB)
[ 2743.092413] sd 8:0:0:1: [sdc] Attached SCSI removable disk
[ 2743.093026] sd 8:0:0:0: [sdb] Write Protect is off
[ 2743.093033] sd 8:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 2743.094491] sd 8:0:0:0: [sdb] No Caching mode page found
[ 2743.094499] sd 8:0:0:0: [sdb] Assuming drive cache: write through
[ 2743.104386] sdb:
[ 2743.106985] sd 8:0:0:0: [sdb] Attached SCSI removable disk
Copy this information and paste on forum.
23rwge:
--- Quote from: Mihail Zenkov on June 06, 2015, 06:49:09 AM ---You can try boot linux from live-dvd. Most developer here use linux - in this os we can get more useful info about device state.
1. Boot linux
2. Open terminal.
3. Run command "dmesg" in terminal.
[...]
Copy this information and paste on forum.
--- End quote ---
allright i installed linux mint on my netbook, and run the dmesg command that you told me.
here is what it says:
[24375.192633] usb 3-1: new high-speed USB device number 4 using xhci_hcd
[24375.209661] usb 3-1: New USB device found, idVendor=0781, idProduct=74e5
[24375.209672] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[24375.209677] usb 3-1: Product: Rockbox media player
[24375.209682] usb 3-1: Manufacturer: Rockbox.org
[24375.209686] usb 3-1: SerialNumber: 1A8C487151500273600000000
[24380.207166] usb 3-1: can't set config #1, error -110
[24655.363105] usb 3-3: new full-speed USB device number 5 using xhci_hcd
[24655.382043] usb 3-3: New USB device found, idVendor=046d, idProduct=c52b
[24655.382053] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[24655.382059] usb 3-3: Product: USB Receiver
[24655.382064] usb 3-3: Manufacturer: Logitech
[24655.389291] logitech-djreceiver 0003:046D:C52B.0009: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-3/input2
[24655.391713] input: Logitech Unifying Device. Wireless PID:101a as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.2/0003:046D:C52B.0009/input/input20
[24655.392166] logitech-djdevice 0003:046D:C52B.000A: input,hidraw3: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:101a] on usb-0000:00:14.0-3:1
[25238.916942] usb 3-3: USB disconnect, device number 5
[25300.265350] ACPI: \_SB_.PCI0: Bus check notify on hotplug_event_root
[25333.914508] ACPI: \_SB_.PCI0: Bus check notify on hotplug_event_root
Mihail Zenkov:
Try hold select and connect to USB as I mention before. And show dmesg output again. If you still don't have mention [sdb] or [sdc] or some other [sd (like in my dmesg example) try connect to all usb ports on notebook. Better connect with short usb cable.
23rwge:
--- Quote from: Mihail Zenkov on June 24, 2015, 07:04:45 AM ---Try hold select and connect to USB as I mention before. And show dmesg output again. If you still don't have mention [sdb] or [sdc] or some other [sd (like in my dmesg example) try connect to all usb ports on notebook. Better connect with short usb cable.
--- End quote ---
allright i pressed the select button,connected to usb. i am using a short cable. I've run dmesg in terminal. here's what it says:
[3179.881655] usb 3-1: new high-speed USB device number 3 using xhci_hcd
[ 3179.898384] usb 3-1: New USB device found, idVendor=0781, idProduct=74e5
[ 3179.898393] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3179.898399] usb 3-1: Product: Rockbox media player
[ 3179.898404] usb 3-1: Manufacturer: Rockbox.org
[ 3179.898408] usb 3-1: SerialNumber: 1A8C487151500273600000000
[ 3179.991010] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 3179.991141] scsi6 : usb-storage 3-1:1.0
[ 3179.991280] usbcore: registered new interface driver usb-storage
[ 3180.989735] scsi 6:0:0:0: Direct-Access Rockbox Internal Storage 0.00 PQ: 0 ANSI: 4
[ 3180.990335] sd 6:0:0:0: Attached scsi generic sg1 type 0
[ 3180.990679] sd 6:0:0:0: [sdb] 7683072 512-byte logical blocks: (3.93 GB/3.66 GiB)
[ 3180.990919] sd 6:0:0:0: [sdb] Write Protect is off
[ 3180.990930] sd 6:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 3180.991157] sd 6:0:0:0: [sdb] No Caching mode page found
[ 3180.991168] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3180.992883] sd 6:0:0:0: [sdb] No Caching mode page found
[ 3180.992894] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3180.995536] sdb:
[ 3181.000446] sd 6:0:0:0: [sdb] No Caching mode page found
[ 3181.000462] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3181.000474] sd 6:0:0:0: [sdb] Attached SCSI removable disk
while i did this, on the player a white screen appeared:
*PANIC*
usb-drv: EP0 completion while waiting for SETUP
what should i do?
Mihail Zenkov:
Good - player not really bricked. Not sure about *PANIC*. Try again connect player same way. If you have connect without *PANIC* try format it: mkfs.vfat -S 4096 /dev/sdb
You should run this command as root (superuser) - run su (and enter password) before it.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version