Installation / Removal > Rockbox Utility

Installed RB using Rockbox Utility NOW player frozen with picture of USB plug?

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dma44:
Hello,
Can someone please help.
I just installed Rockbox using Rockbox Utility on a Sansa Clip+ which had v01.02.18A on it.
I got the "Bootloader installation requires ...original Sandisk firmware" popup error.
I searched and found the 
Sansa Clip+ Firmware Update 01.02.18  firmware and downloaded it to my computer.
I re-ran the RB Utility and pointed to the bin file and it looked like the installation finished OK.
But when I unplugged, the device is now frozen with a picture of a USB plug on the screen.
Can you please offer advice how to proceed.
Thank you.
dma44

saratoga:
Hold power until your device reboots.

dma44:
I held the power button but it would not shut down.  It's totally frozen.

saratoga:
It'll shutdown, just hold it longer.

dma44:
No, it would not shut down, no matter how long I held it.
I opened the case to see if I could disconnect the battery, but one of the wires broke off.  The blue wire is connected to the leftmost of 3 posts.  The red wire broke off.  Not sure which of the 2 other posts it broke off from.   
But breaking the wire of course shut it down.  I am able to plug it into the USB of my computer and it starts to boot into rockbox but then goes to the image of a usb plug again.  My computer never got as far as installling the correct driver for the rockbox, so the computer won't recognize the device.  At this point, I would like to be able to get back to Rockbox Utility to remove rockbox, but the computer won't recongize the device, so I'm stumped.  Anyone have any ideas?  The device does power up from USB.  Is there some way to manually install drivers for the Sansa clip+ for my computer so that the device might be recognized?

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