Clip+ rockbox will not install

[jcmiracle_man]

  I've been trying to install rockbox to no avail. Its not my first time. I've had success on my clip zip. When I use the installer it doesn't detect automatically. But can be seen on :I in the dropdown box. Everything works as expected but when I restart player I just get the original firmware. I've  done it 3 times verified the correct device and drive letter. I've also done it manually with the same result.

I'm wondering if the firmware version is the problem v1.03.23a. Which is a higher number than the newest firmware I can find. or if the firmware won't update because its locked me out saying expired connect to rhapsody.

[saratoga]

I'm wondering if the firmware version is the problem v1.03.23a.

There is no clip+ firmware with that version, so either you misread the firmware version or whatever you have is not a clip+.

Googling that firmware version does bring up an update for the Sansa View though.  Does your player have a color screen and a wheel? 

[jcmiracle_man]

Just image searched the view definitely not. I found the same info when I looked. its a blue/yellow only screen says clip+ on the back under the clip  and also detects in windows as same. it has a black front clear back.  I'm getting that number from the settings/system settings/info/version on the menu. Could that be a hardware ID.

[jcmiracle_man]

Also triple checked the number. not misread.

[saratoga]

Is it one of those locked down prison players?  Iirc most of those were clear plastic and had some custom firmware.

[jcmiracle_man]

After another google image search. Apparently it is. I didn't know there was such a thing. I guess I just got ripped off on ebay. Thank you for your help. It doesn't look like there is an easy way to deal with these.

[wodz]

There is still possible to install regular OF/rockbox on those devices but it is a bit involved procedure. You'd need to follow http://www.rockbox.org/wiki/SansaAMS#Unbricking.

[travessuras]

Hi,
not the same problem but still :

I've done exactly as said in this video https://www.youtube.com/watch?v=AUFJN65v_4o
each step
installation was complete
I ejected the sansa clip+
and ... no rockbox on my sansa, still the V01.02.18A firmware ...

any idea what I should do (all the procedure was done from a macbookpro) ??

[saratoga]

I've done exactly as said in this video https://www.youtube.com/watch?v=AUFJN65v_4o

No idea if that video is any good or not, but I usually recommend using our manual. 

installation was complete
I ejected the sansa clip+
and ... no rockbox on my sansa, still the V01.02.18A firmware ...

any idea what I should do (all the procedure was done from a macbookpro) ??

Most common causes:  selecting the wrong drive to install rockbox to, choosing the wrong version to install.  I'd try again and this time double check that you have everything set right. 

[kanlaon]

I am having a similar problem.  I just received a Sansa Clip Plus in the mail.  It is V01.02.18A.  I am using this link to obtain the original firmware:

http://mp3support.sandisk.com/firmware/clipplus/clipplus01.02.18.zip

and Rockbox Utility v1.4.0.  I have changed the USB connection to MSC.  When I run RockboxUtility.exe on my Windows 7 Computer, the device is detected as "Sansa Sandisk Clip+ (Unknown)," mounted as "I:\(SANSA CLIPP), but every time I get a Network Error reading "Can't get network information.  Network error: Socket operation timed out.  Please check your network and proxy settings."  I don't understand this, because I am connected to the internet.  Does anyone know how to resolve this? 

[saratoga]

I am having a similar problem. 

I don't think this is a similar problem at all. 

"Can't get network information.  Network error: Socket operation timed out.  Please check your network and proxy settings."

Something on your PC is probably configured wrong, like a firewall, proxy, spyware or whatever and is blocking the installer.   Try disabling any firewalls and such.  Also double check that rockbox utility isn't set to use a proxy or something under it's settings (unlikely though).

[kanlaon]

I disabled the firewall, but I still get the same error.  What do you mean by "and such?"  In the configuration menu, "no proxy" is selected.

[kanlaon]

Also, I noticed when looking through the configuration menu that under the TTS & Encoder tab, the TTS Engine reads "configuration INVALID."  I hope this information helps.

[saratoga]

I disabled the firewall, but I still get the same error.  What do you mean by "and such?" 

It sounds like you've got the utility settings fine.  I would double check that you don't have anything else filtering your internet connections. 

[kanlaon]

Thanks, I just tried another computer and it worked fine.  I find it really complicated to turn off security settings in Windows 7 and Norton.