Unable to update Clip+ to latest Rockbox build.

[BillK70]

I got a Clip+ about 1-1/2 years ago and installed Rockbox. It's worked fine since. However, I finally checked on updates and would like to update to the latest 3.13 build. I have the 3.13 build dated 3/5/2013. I downloaded the latest 3.13 build dated 2/7/2015 and tried to install it manually. I tried to both unzip it directly to the Clip+ root directory and unzip it to my hard drive and copy it to the Clip+ root directory. In both cases it just sits there and never copies.

I then downloaded the latest 1.4.0 Rockbox Utility and tried to install it that way and it just fails. USB is set to MSC. I can read the contents of both the onboard memory and the microSD card. My computer is a Windows 7 PC.

I considered trying to delete the .rockbox file from the Clip+ and then try to copy the new one to it, but I'm afraid that I might really screw things up.

[BillK70]

I just tried using Rockbox Utility with my wife's Windows 8 laptop and it worked perfectly and installed the 8/26/2013 version of 3.13. I also tried to manually install the 2/7/2015 version but it would not install. I'm now assuming that the 8/26/2013 version is the last released version and that the 2/7/2015 version is a developer version. Is this correct?

[saratoga]

I just tried using Rockbox Utility with my wife's Windows 8 laptop and it worked perfectly and installed the 8/26/2013 version of 3.13. I also tried to manually install the 2/7/2015 version but it would not install. I'm now assuming that the 8/26/2013 version is the last released version and that the 2/7/2015 version is a developer version. Is this correct?

Thats correct, we haven't gotten around to doing a release in 2 years now.  I'd strongly recommend the newer version though, as an enormous amount has been improved since then.

Not sure if I understand what you problem was though. What do you mean it never copies? 

[BillK70]

This morning, after I updated to the 8/26/2013 using Rockbox Utility, I tried to extract the 2/7/2015 .rockbox file to the Clip+ root directory. Nothing transferred in 5 minutes. Nothing was happening on the notebook screen. I cancelled and extracted the .rockbox file to the notebook and tried to copy the extracted file to the Clip+. Again, nothing happened for several minutes, so I gave up. I was able to view the Clip+, so I know it was connected. After your response I decided to try again this evening. I connected the Clip+ to the laptop and tried to extract the 2/7/2015 zip file to the Clip+ and it immediately started and finished in 15 or 20 seconds. I have no idea what the problem was this morning, but I didn't disconnect the Clip+ after running Rockbox Utility and trying to extract the zip file. Perhaps that had something to do with it. I also have no idea why nothing worked using my Windows 7 computer and my wife's laptop worked fine. Maybe I need a new computer.