Third Party > Repairing and Upgrading Rockbox Capable Players

Sansa Clip Plus Constantly Turns off

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nguinn97:
I recently purchased a used Sansa Clip Plus from Amazon. It arrived yesterday, and I immediately installed Rockbox on it.

The problem was, the player didn't have much charge left in the battery, and I fear that it must have turned off before the operation could be completed properly. After the Clip lost power, I was unable to turn it on.

I plugged it in for a while and let it charge. Eventually, I was able to use a small paper clip to hit the reset button on the back of the player. This allowed it to turn on, and I was able to get it working.
I copied some music on to the internal storage and started experimenting with it. It appeared to work fine, and I explored the software while listening to hear the audio quality.

I have no idea if this is related, but I tried playing the Doom plugin and was unable to exit normally I had to reset the player. I'm not sure if that matters, but I figured I would include it.

This leads up to the current issue. I decided to charge the device until the battery was full. When I tried to use the device last night, it kept turning off a few seconds after I turned the player on. It doesn't matter what I do, the same thing happens. If I had to guess, I would say it takes about 5 seconds. It doesn't matter whether I am using the built in software or Rockbox. The same holds true for when I connect the player to my computer and try to copy files to it.

Oddly enough, if I constantly press the power button, the device will stay for a while longer. I have no idea why.

That's all the information I could think of. Please ask more if I have left something out. Any help would be greatly appreciated, especially because I'm not sure I can return it to Amazon because I tried to modify the software.

saratoga:
There is no reset button on the clip plus.

If the player doesn't work I would send it back.

nguinn97:
There actually is a small hole on the back of the player that resets the player. You have to use a small paper clip or something of that nature to hit it.

I would return it right away, but I'm not sure how to remove Rockbox without also removing the original firmware. When I remove Rockbox using the utility, the stock firmware becomes unbootable. I might still be able to return it, but I'm not entirely sure if I would be able to. I'd like to try to fix it first if there is a simple solution.

[Saint]:
Dude...

There is no reset button such as you describe on this device.

The small hole in the backing, is the microphone.

You just jammed a paper clip into the microphone of your device based on an assumption, the fact that it does act as a "reset" switch is almost certainly it freaking out at you jamming a paper clip into bits where paper clips are not supposed to go (unsurprisingly, they don't like that). No wonder it is acting weird.

I'm terribly sorry for you dude.


[Saint]

nguinn97:
I guess I just wasted my money.  :-[ This is embarrassing.

I just assumed it had a reset button because I have seen them before on other devices. I'm pretty sure that I read it somewhere. Maybe it was just someone making the same mistake or talking about one of the other Sansa clip players. I guess I should be more careful next time.

At least I know what the issue is now. Do you think I could still fix it somehow? Could I possibly open up the device and put the microphone back in place? I have a soldering iron if that helps at all. Since I obviously can't return it now I have nothing to lose.

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