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Author Topic: Sansa Clip+ Won't Turn On  (Read 9853 times)

Offline Echo

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Sansa Clip+ Won't Turn On
« on: May 11, 2014, 02:45:32 PM »
Hello,

My Rockboxed Sansa Clip+ suddenly won't turn on.
I can't think of anything special I did before.

Most of the time it won't response to anything I do, but sometimes I see the rockbox logo booting but after a while It just turns off again.
If I plug It in to a power source (computer or USB charger) I usually get nothing, but sometimes I get ATA error -2 for a few seconds and than It turns off again. I don't know exactly what makes It do that.

Hope someone could help

Peace and Love
Raz.
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Peace And Love
Raz

Offline saratoga

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Re: Sansa Clip+ Won't Turn On
« Reply #1 on: May 11, 2014, 02:54:59 PM »
Does the Sandisk firmware work?
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Offline Echo

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Re: Sansa Clip+ Won't Turn On
« Reply #2 on: May 11, 2014, 03:07:29 PM »
Not when tring using power+select.
And since the USB won't work I can't revert to an original Sansa firmewere
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Peace And Love
Raz

Offline saratoga

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Re: Sansa Clip+ Won't Turn On
« Reply #3 on: May 11, 2014, 03:28:23 PM »
You can dual boot. Try holding left while powering up. That should get you into the Sandisk software.
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Offline Echo

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Re: Sansa Clip+ Won't Turn On
« Reply #4 on: May 11, 2014, 03:38:47 PM »
Still nothing, not when plugged in to power, computer or not plugged in at all
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Peace And Love
Raz

Offline saratoga

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Re: Sansa Clip+ Won't Turn On
« Reply #5 on: May 11, 2014, 03:50:14 PM »
If neither works the flash memory or hardware is probably screwed up. I would try and get either firmware to boot and see if you can reflash the firmware. If not its probably dead.
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Offline Echo

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Re: Sansa Clip+ Won't Turn On
« Reply #6 on: May 11, 2014, 04:03:12 PM »
Well nothing can get get it to response to anything so I guess it really is dead.
The device is less than a year old, is this normal?
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Peace And Love
Raz

Offline steak

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Re: Sansa Clip+ Won't Turn On
« Reply #7 on: May 29, 2014, 01:23:04 PM »
it may well be too late but...

My Clip+ is way older than yours and works fine.

What follows might not match your problem but might be useful to others. I am not even sure of what I am describing as it relates to a random problem I have not experienced for a long time.

Basically because I use different microSD cards I probably did the following wrong operation :

1- Hotswaping microSD while the player was reading it.
Result = player crash then possibly freezing
Solution = turn player off by pressing LONG ENOUGH (much longer than normal, maybe 30 sec)
Note hotswaping works when the player is reading a track on hardware flash memory BUT PROBABLY NOT RECOMMENDED

2- Turn off player while reading a track on microSD. Swaping microSD with player off. Turning it back on with start screen set to Resume Playback
Result = probably just fine but maybe a crash
I know I've done it a few times by mistake but since I don't know how safe it is, I won't try.
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>>ports: >Cowon D2, Sansa Clip+ & Clip Zip, >Android: Samsung Galaxy SII & Motorola Defy MB525 (both ok with build 4aa32fb-131023)
>>(Previous) Android: Samsung Galaxy SI (rb worked well)
>>Misc: Archos XS202, iRiver imp550 & imp350, Sony MZ-RH1, Shure SE530

Offline Echo

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Re: Sansa Clip+ Won't Turn On
« Reply #8 on: May 29, 2014, 02:55:09 PM »
Hi,
Thanks for your reply, but as you said it is not relevant to my problem.
I never took out my microSD of the player while it it was on, and the problem didn't happen close to a time I swapped cards.
Other than that, with my experience with a number of flash drives types, it is highly un-recommended to remove a flash drive from a device while operating. Even if it is not reading or writing to a flash drive, a device may be operating some functions on the flash for maintenance (file system, cash writebacks, ware leveling, etc).

I think it probably an hardwere damage to the battery or memory, I hope I can get the warranty to replace it.

Thanks anyway
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Peace And Love
Raz

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