Sansa Clip+ Freezes Whenever Turned On or Plugged Into USB

[Evil Joe]

I've been using Rockbox on my Sansa Clip+ for a while now and while it freezes occasionally, it's never been this bad.

95% of the time when I turn it on, it freezes, either on the startup image, an error image, or a blank screen.

If I plug it into any USB port, it also freezes and the computer doesn't recognize it. Sometimes the computer gives me the option of formatting it. When I do that it says it couldn't complete the format.

Once in a while I can successfully boot it without freezing (it still freezes if I plug it into a USB port), but I'm not sure what I can do in the settings that could fix this problem. If I could just get it to plug into the computer correctly, I could reinstall Rockbox and hopefully fix the problem.

Additional info:
-I'm using the 4.0 firmware.
-I can sometimes get it to boot successfully in the original Sansa Clip+ menu. I went into the settings there and selected format, but it seems to be frozen on the format process.
-I've been using a 64GB micro SD card to hold all my music. The same problem happens whether the disc is in it or not.


Any ideas or suggestions would be greatly appreciated.

[saratoga]

If both firmwares rarely boot its probably just broken hardware.

[TheAlmightyGuru]

I just updated to the build from yesterday and while I haven't had any crashing problems during use, I can barely get a connection through USB anymore. I have to reboot around 20 times before I get a connection. The most common failure results include:

1.) A white screen with "Undefined instru" (around 50% of the time).
2.) The proper connection screen, but the drives in Computer are grayed out and give "Please insert a disk into Removable Disk" (around 40% of the time).
3.) A white screen with: (around 10% of the time)
Undefined instru
pc:0000003C sp:2
bt end

I don't remember what my previous build version was, but I ran with it for a few months and it was much more stable through the USB connection. I only had to reboot around less than 10% of the times I connected.