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Sansa Clip Zip - Can't get Rockbox to find player...

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karlo16:
Hello...
I just purchased a Sansa Clip Zip...  I'm running Windows XP.
I've plugged the player in and the computer is recognizing it as a "portable media player", however it is not assigning the player a drive letter.  When I run the Rockbox Utility I see the following:
1.  The "Select your device in the file system" dropdown menu is empty.
2.  Running "autodetect" causes the Rockbox Utility to crash and an error message comes up asking if I want to report the issue to Microsoft.
3.  When I try to select the audio player manually and choose "Sansa Clip Zip (stable)" I get an error message that says: "The following errors occured: - No mount point given.  You need to fix the above error before you can continue."

I'm not sure how to proceed and I greatly appreciate any assistance anyone can provide.

Thanks so much for your time.

karlo16:
I did a little more research and came across the solution: I switched usb mode from MTP to MSC in the player settings and that resolved the issue.  All is well.  Thanks anyway... :)

AlexP:
Exactly as the manual tells you to :)

http://download.rockbox.org/daily/manual/rockbox-sansaclipzip/rockbox-buildch2.html#x4-70002.1

marksilver:
Hello, I have the same issue with my Sansa Clip Zip. However, I don't know how to change the USB mode. Where can I find the" player settings" to do that?

Please let me know the full path to change this setting, because I already tried everything I could!

Thanks!  ;)

saratoga:

--- Quote from: marksilver on May 31, 2014, 10:42:48 PM ---Hello, I have the same issue with my Sansa Clip Zip. However, I don't know how to change the USB mode. Where can I find the" player settings" to do that?

--- End quote ---

The "player settings" is the settings menu on the player.  Under that you can change the USB mode. 

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