Support and General Use > Hardware
Sansa Clip+ 2GB, ROCKBOX serious issue, player semi-bricked?
wsekund5:
saratoga,
Have you ever come across similar odd symptoms or I am the first one having such unusual issues with Clip+? I was really happy with the player and RockBox for several days from purchase until the day it suddenly froze :-[
I can't give you more details. It all happened as I described it. Do you think that anything else can be done or I should just give up and get myself a new Clip? Is there any chance the original firmware could get destroyed somehow?
To shed more light: I'm currently using Windows 8.1 Pro, USB cable is the original one.
Help!
saratoga:
I have no direct experience with this problem, but it seems to be very common on the Sandisk forums. You can search there and see if they have any other solutions.
toehser:
It sounds to me as though the USB mode _is_ being enabled, but Windows for whatever reason isn't doing what you expect - have you tried looking in what used to be called 'computer management' 'disks' or some such - the utility that will show even unpartitioned disks? Sansas come with the filesystem directly on the device, not in a partition. It may be that Windows just isn't auto-mounting that. For sure it sounds to me as though the player is doing its USB thing but Windows is not doing what you might expect, if that is the case, the next steps are on the host side, not the player side. I only have Windows 8.1 in a VMWare machine, but maybe when I get home in about 8 hours, I can see if all this is investigable that way.
wsekund5:
toehser,
Luckily, the official Polish (Poland is where I come from) Sandisk retailer agreed to take my Clip+ in to examine it, and I was informed that even with RockBox installed my warranty isn't void. I sent it to them this afternoon and within two weeks they should either fix it and send it back to me, or replace it with a new one if the damage can't be fixed.
Anyway, please do investigate your clip through the VMWare machine - I'm just being curious if you're right. I wish you replied to my post earlier, then I would check it myself.
Thanks anyway, waiting for results of your investigation :)
Bafalov:
Then the same message shows up: "Not enough space for music DB. Please free 90 MB". Any other way to force Clip+ to boot to its original firmware or this was the last resort solution?
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