Installation / Removal > Rockbox Utility
i have a problem instaling this program
bluebrother:
--- Quote from: cooltwou on November 18, 2013, 05:28:06 PM ---I am trying to install Utility versr1.3.1.
--- End quote ---
You are not trying to install Rockbox Utility but Rockbox. You cannot install Rockbox Utility, since it doesn't need to (and thus can't be) installed. This is a huge difference.
--- Quote ---When you hit autodetect: it does this Rockbox Utility has stopped working: A problem cause the program to stop working correctly. Windows will close the program b& notify you if a solution is available. close program
--- End quote ---
This isn't Rockbox Utility crashing when installing (as you claimed before) but when trying to detect the player. This is a huge difference. You don't need autodetection to install Rockbox using Rockbox Utility.
Also, I've asked you to try a more recent version of Rockbox Utility. Does that exhibit the same behaviour?
Seriously, neither I nor others are interested in pulling every detail out of your nose. Please answer the questions asked completely. If you keep asking for help like that people will stop responding.
cooltwou:
I used the most recent version 1.3.1 yesterday & it crashed & it will not let me select the drive that is the MP3 player & keeps saying the mouthpoint is not found. the autodetect is the only choice I have & it crashes every time.
do you think I might have a problem because I have Windows 8.ยน
bluebrother:
--- Quote from: cooltwou on November 19, 2013, 05:45:16 AM ---I used the most recent version 1.3.1 yesterday & it crashed & it will not let me select the drive that is the MP3 player & keeps saying the mouthpoint is not found. the autodetect is the only choice I have & it crashes every time.
--- End quote ---
Please post the output of the Help / Troubleshooting / System Info dialog. And again, I've asked you to try another version. Have you tried that and does it exhibit the same problem?
cooltwou:
--- Quote from: bluebrother on November 19, 2013, 09:08:39 AM ---
--- Quote from: cooltwou on November 19, 2013, 05:45:16 AM ---I used the most recent version 1.3.1 yesterday & it crashed & it will not let me select the drive that is the MP3 player & keeps saying the mouthpoint is not found. the autodetect is the only choice I have & it crashes every time.
--- End quote ---
Please post the output of the Help / Troubleshooting / System Info dialog. And again, I've asked you to try another version. Have you tried that and does it exhibit the same problem?
--- End quote ---
how do I do this: Post the output of the Help / Troubleshooting / System info dialog.
I don't see but one version to try how do I find another version
bluebrother:
--- Quote from: cooltwou on November 19, 2013, 04:04:24 PM ---how do I do this: Post the output of the Help / Troubleshooting / System info dialog.
--- End quote ---
Open the dialog via the menu items I mentioned, select everything in the dialog that appears and paste it in your post.
--- Quote from: cooltwou on November 19, 2013, 04:04:24 PM ---I don't see but one version to try how do I find another version
--- End quote ---
I'm really about to stop responding. Read what I wrote before. I wrote:
--- Quote from: bluebrother on November 18, 2013, 03:21:50 AM ---Also, try a development version of Rockbox Utility. You can find it at http://tinyurl.com/rbutil-dev
--- End quote ---
Is there anything unclear about this? Is there anything that prevents you to click that link and download the version I mentioned from that link?
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