Installation / Removal > Rockbox Utility

Instalation problem using the R B Utilities on the SansDisk Clip Zip

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saratoga:
The wiki and sansa forums definitely have a link.  Manual might, too lazy to check.  Just pick one of those two and you'll be fine.

alphonso:

--- Quote ---The wiki and sansa forums definitely have a link.  Manual might, too lazy to check.  Just pick one of those two and you'll be fine.
--- End quote ---

I'm getting quite confused here. I feel as I am asking a politician questions in that I never get a direct answer to the questions I asked. I have checked the manual and the SansDisk forums prior to asking the question in this forum. I don't know what precedes the .bin file so that I can identify it. Can no one provide a link to the file I require. If you are too lazy to check then I don't see why you bother posting a reply. Maybe I should stick with the software that SanDisk provided to save me and you, time and energy.

saratoga:
From what you've said you might be better off using the Sandisk firmware. 

[Saint]:
I feel like I should apologise for how this has been handled, although I didn't have any part in it. It bothered me.

I cannot broadly apologise for the Rockbox project, nor assume guilt for the actions of others, but I can offer my own support and acknowledge that this definitely could have been handled much better. Rockbox is a complex community and the actions of one do not reflect the intentions of the group as a whole.

I understand that some first time users may be incredibly cautious during installation and want to avoid any potential misstep. And I don't think this caution or want for a clear explanation should be a barrier to the use of Rockbox or a cause for apparent hostility.

Both the manual and the automated installer direct you to this SanDisk Forums page, and to some what you need to acquire from this page is not immediately apparent to some users. There are two offers to the user on this page, the one we are interested in is the section:

"Manual Firmware Update (All Regions) - Click here to download"

Which will provide you with a clipzip**.**.**.zip file, from which the firmware bin is to be extracted.

I hope this has made things clearer for you, and I again apologise for your introduction to this community.


[Saint]

Edit: Note - "**.**.**" represents the firmware version string, at the time of this writing the current firmware version string is 01.01.18

alphonso:
Thank you very much Saint for your kind comments and thanks very much for the link. You are very right and I wholeheartedly support you when you say that new users are maybe over cautious and therefore afraid of the unknown.

Don't worry about the others 2 respondents as I am aware that they are not representative of the whole group. As in any large society you get a small minority who try to influence majority. They have not put me off installing Rock Box and will hopefully not put anyone else who wishes to do so.

Thanks once again Saint   

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