Installation / Removal > Rockbox Utility

Instalation problem using the R B Utilities on the SansDisk Clip Zip

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alphonso:
I would appreciate if someone could give me some assistance please. Prior to installation I changed the USB settings on the clip to enable it to be identified as a drive letter on my computer when connected. In the utility it recognised the player and the mountpoint was showing the correct drive letter that corresponded to the player. I opted for the stable version that was already shown and un-ticked the games but selected some of the themes. I then clicked Install. The following message was shown :Bootloader installation requires you to provide a copy of the original Sandisk firmware (bin file). This firmware file will be patched and then installed to your player along with the rockbox bootloader. You need to download this file yourself due to legal reasons. Please browse the Sansa Forums' or refer to the manual and the SansaAMS wiki page on how to obtain this file. Press Ok to continue and browse your computer for the
firmware file.

OK   II   Abort

Checked the manual and there are no references to this particular problem. Am I overlooking something as I want to install the software automatically. Thanks

saratoga:
You're expected to follow the link provided and download the file.  Restart the installation, and this time download the file from the provided link. 

alphonso:
Apologies for sounding ignorant could you please be specific as to the file location that I need to download and at what point am I supposed to download it. The manual does not cover this aspect and says I should be able to install rock box automatically. Thanks

bluebrother:
The dialog box you're mentioning does have a link. You can click on it and it will open in your browser.

alphonso:

--- Quote ---"The dialog box you're mentioning does have a link. You can click on it and it will open in your browser."
--- End quote ---

Is the dialogue box you are referring to the one that appears when you try to install the programme, which is called "prerequisites". This dialogue box refers to "Sansa forums", "the manual" and the "SansaAMS wiki page. If so, none lead me to an obvious link to the .bin file that's why I need the whereabouts of the link to be really specific. I was hoping that the process was automatic like the manual says but apparently this is not the case.

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