Correct .bin file for installation on a Clip Zip?

[moxamoll]

I just purchased a Sansa Clip Zip and I am about ready to give up on making the native software work with a microSD card.

I thought I would try RockBox, since it comes up so often in the Sansa threads. I'm using a Mac laptop running OS X. I opened the RockBox Utility and found the correct device and mount point. I selected Stable Release (Version 3.13). I checked Bootloader, Rockbox and Fonts and clicked Install. I got the pop-up about requiring the original Sandisk firmware (bin file). I had previously downloaded this file and mounted it on the player. So I clicked Ok and navigated to it again (clpzV010121.bin). I get an error message saying that "Original firmware unknown... " and the tested version list only goes to 1.01.20 - does this mean that the version I have won't work?

How do I complete the install?

Thank you!!!

[saratoga]

Just use an older firmware file. 

[moxamoll]

Where do I get one from?

[saratoga]

I believe the installer provides a link to our wiki page where you can get the firmware.  Alternatively, you can get the old firmware files from the sandisk forums. 

[alphonso]

Moxamoll,
Please try this link to find your bin file,
http://mp3support.sandisk.com/firmware/clipzip/clipzip01.01.18.zip

I use windows but I think that this might also work for you. I have a Sans Clip Zip and got to the stage where it was asking me for a .bin file. I too was puzzled until [Saint] gave me the link. Download it to a recognised place on your computer and then unzip the file in the same location. Then, as part of the installation process, it requests the .bin file point it in the direction of the place where you saved it on your computer.

I hope this helps.

[analme]

This bricked my clip zip.

installed rockbox ok, then went to unmount the drive from the rockbox utility. Clip zip display turned off, unplugged usb. got windows 8 warning: "didn't unplug properly or malbehaved or something" . turned it on, it doesn't turn on, plugged it back it "usb malfunctioning". ROckbox utility says "configuration invalid" then "mountpoint does not exist"

idk wtf to do now

[saratoga]

The windows messages aren't meaningful.  What did you see on your player's screen.

[EFX]

I have exactly the same problem as the above user. The screen is blank and doesn't show any messages whatsoever and Windows doesn't recognise the device.

I downloaded the bin file from here

http://forums.sandisk.com/t5/Sansa-Clip-Zip/Sansa-Clip-Zip-Firmware-01-01-21/td-p/297767

Was that wrong? I thought it wanted the original firmware bin file, which this appeared to be.

[saratoga]

Can you explain what you did and what happened?

Dumb question but if you hold power for 30 seconds does the player reboot?

[EFX]

Sure

- I connected the Clip Zip to my PC

- Opened the Rockbox Utility

- It said this is a new install, so you need a bin file, but it can't be included for legal reasons, try some forums

- I checked the Firmware version on my Clip Zip (V01.01.21) and searched for an appropriate .bin file. I found a file called clpzV010121.bin at the above link and I thought that must be it, so I told the Rockbox Utility to use that file.

- I had a look through the options and ticked on "Themes". It then went ahead with the install. I BELIEVE 'Bootloader' was ticked as well but I'm not 100%. I guess it was, as the Utility knew it was a first time install.

- Eventually it said the process was complete, and I clicked OK (or whatever it says). The Clip Zip still had the word "Connected" on the screen. In the Rockbox Utility I clicked "Eject" and the Clip Zip screen went black.

- I took the USB cable out and then it wouldn't turn on. I've tried holding the centre button down for varying amounts of time, as well as other combinations like holding Centre and Left etc. The screen either went blank when I pressed Eject or when I took the cable out, I can't remember exactly which order it happened in.

- When I plug it back in, Windows makes the USB device sound but it doesn't appear in Explorer as a drive. It says "USB Device Not Recognised" in a balloon in the bottom right of the screen. Device Manager shows it as an unrecognised USB device. The Sansa firmware tool doesn't detect it either.

I have installed Rockbox on a different Clip Zip before about a year ago, using OSX on a MacBook Pro, and that time it went perfectly, so I felt quite confident. I assumed it would be fine, so I guess I should have been more careful.

I'm firing up a Linux VM to see if that will detect it. Any advice?

[saratoga]

- Eventually it said the process was complete, and I clicked OK (or whatever it says). The Clip Zip still had the word "Connected" on the screen. In the Rockbox Utility I clicked "Eject" and the Clip Zip screen went black.

In that case the firmware hasn't actually been patched yet, so probably the player is just frozen.  Hold power for 30 seconds and it should reboot.  Most likely when it does it will find the firmware file and patch itself.

[EFX]

YOU DID IT SAROTOGA

When I saw the screen light up I was a bit like this:

https://youtu.be/7U3Oti2L8S4?t=360

The reason I didn't figure it out on my own is that I've been trying a Sansa Sport for a month or so and the power button is the centre button, and I thought the top button on the Clip Zip is a Lock button.

Thanks for your help!