Fuze new power problem

[luisdent]

I have a fuze v2 I got a few weeks ago brand new in the box.  Rockbox has been working amazingly well, but a few times the device has either shut off or frozen (I can't tell as there is no indication of power).  It wouldn't turn back on using the power button.  I tried holding the power button for over five minutes once.  Nothing.  The first time this happened I was able to get it back on by plugging it into the computer and it turned itself on.  The battery had been fully charged, so this wasn't because the battery was dead.

More recently this has happened and even plugging it into the computer didn't turn it back on.  Holding the power button didn't turn it back on not matter how long.  Again, the battery was in the 90% range.  I basically just waited a half hour and tried again and it came back on.

Is there anything else I can do when this happens?

[luisdent]

It happened again last night while checking out themes.  I got an "exception" number error and it turned off.  I didn't have my cable and i couldn't turn it back on no matter what.  I got my cable again today, and if seems to turn on if i plug it into power, hold the power button for ten seconds or so and release then wait a few seconds and press the power button again to turn it on...

[luisdent]

It happened again right now.  I listened to my fuze v2 about 2 hours ago.  Paused the song, switched the power switch to hold and watched it shut off.  Went to use it now and it won't turn on no matter what I do (except hopefully plugging it in).  The battery was in the 80% range too.

UPDATE:  Oh great.  I spoke to soon.  I plugged it into the computer and it still won't turn on.  I held the power button everywhere from 5 seconds to 5 minutes and it won't turn on.  I really don't want to go back to my ipod, but this isn't getting old. :-/  It seems once a day it just decides to shut off and not turn back on.

ONE MORE UPDATE:  O.k. I got it back on, but I didn't do anything differently.  I just repeat the "hold power for 30 seconds, release, press power button again" a bunch of times and it just decided to turn on.  The batter is right where I left it at 82%.  Nay ideas why this is happening?

[luisdent]

Saratoga to the rescue?

[luisdent]

Anybody?  Someboday!?  AhhhhhhH! :-P

It happened again yesterday and still won't turn on.  I've tried power button for 10 minutes, plugged in power button holding, you name it.  Nothing.  I think the amp is on when I plug in headphones, but it's hard to tell.

Is there anyway this could be addressed?  It usually happens if I switch themes or something like that.  I get an error code and it freezes and then the screen goes off.  No response after that.  It's very frustrating to not have my player for a few days.

[luisdent]

over 48 hours and still not turning on. :-/  i think it's still "on" though. so hopefully when the battery drains i'll be ok.  i hear noises when i plug headphones in.  is there any way to drain it faster when it's frozen?  does leaving headphones connected somehow draw more power?  i'm guessing not unless it's playing, if even then...?

[luisdent]

So, FIVE days until my battery finally died!  That was torture.  So if anyone can try to make the next release more stable that would be greatly appreciated. :-)  Otherwise, the lesson I've learned is to only work on themes when your battery is almost dead.  That way if it freezes hopefully it won't take as long to die so you can use the player again. :-P  And I'm not talking about writing a bad theme file or something.  There seems to be a lot of crashes (probably 95% of my crashes) simply switching between two good themes.  I always wait a few seconds to make sure everything is loaded, but I still have crashes.  :-/

[[Saint]]

So if anyone can try to make the next release more stable that would be greatly appreciated.

What do you think the point of the project is?


[Saint]

[bluebrother]

What do you think the point of the project is?

Annoying people with some unstable and crappy software of course!

[luisdent]

So if anyone can try to make the next release more stable that would be greatly appreciated.

What do you think the point of the project is?


[Saint]

The point of course is to improve the software and fix bugs as well.  :-P  This bug goes back a ways if you search google/rockbox.  So despite a few updates, "bricking" or "freezing" issues where you can't turn the player back on until the battery dies haven't been resolved.

I realize this can be difficult to troubleshoot.  I was just trying to say "hey, it still exists and is frustrating people" in hopes that perhaps it could be addressed in the next update or so.  I can cause the issue by doing a number of different things that aren't related, so it doesn't seem to isolated to one function such as "switching themes".  But rather, it appears that multiple things can cause a crash, but when it crashes there is some bug that causes it not to respond again.  If that bug could be squished I could care less about the crashing.  I don't experience crashing in "normal" playback usage, only with random function changes, such as changing themes, random usb disconnect issues, freezing while paused and on hold.  Things like that.

Rebooting now and then wouldn't be a problem, but losing the player for 3-5 days is very frustrating.  Especially if it was nothing you did.  So I would just hope the issue was one of a higher priority than say adding a new game or something.  I'm not saying that it isn't, but I'm just putting my experience out there in case it makes someone more aware of the issue.   There isn't much info that I can find about this being worked on.  I'm not sure if there is any bug tracker on this specific problem?

[saratoga]

So I would just hope the issue was one of a higher priority than say adding a new game or something.  I'm not saying that it isn't, but I'm just putting my experience out there in case it makes someone more aware of the issue.   There isn't much info that I can find about this being worked on.  I'm not sure if there is any bug tracker on this specific problem?

I don't think its being worked on and for relatively obscure problems like this I would not expect anyone to take an interest anytime soon unless they happen to encounter the exact same problem you have and are sufficiently annoyed by it. 

[AlexP]

So I would just hope the issue was one of a higher priority than say adding a new game or something.

There are no priorities.  People work solely on what they want to.

[luisdent]

So I would just hope the issue was one of a higher priority than say adding a new game or something.  I'm not saying that it isn't, but I'm just putting my experience out there in case it makes someone more aware of the issue.   There isn't much info that I can find about this being worked on.  I'm not sure if there is any bug tracker on this specific problem?

I don't think its being worked on and for relatively obscure problems like this I would not expect anyone to take an interest anytime soon unless they happen to encounter the exact same problem you have and are sufficiently annoyed by it.

That seems strange.  This is a problem that renders the device useless.  It isn't anything I've done to the player, it happens under normal use.  Internet search shows many others with the same issue only with rockbox (not sansa firmware).  So it is a rockbox bug that bricks the player until the battery dies.  Are you saying there is no one that is looking into this and/or thinks it should be fixed? :-P  Is this because it's open source?  Are people just working on it when they have a desire to?  I thought rockbox was some sort of project with developers and a team or something?  Is it just whoever wants to help whenever?  Just curious.

[saratoga]

Are you saying there is no one that is looking into this and/or thinks it should be fixed? :-P

You're the first person I've heard mention it, and in 6 months since you did no one else has. 

Are people just working on it when they have a desire to? 

That is exactly right. 

[Falco98]

You're the first person I've heard mention it, and in 6 months since you did no one else has. 

To be fair, the problem he describes is a temp-bricking issue I've seen talked about on these forums in the past, and which has happened to me (just once luckily - had to wait 4 days for the battery to drain)...