Support and General Use > Audio Playback, Database and Playlists

Sansa Clip Zip freezes after playing some files

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Ascariblade:
Hi
So whenever I play like 3-11 files (recently it has been playing towards the higher end of that scale) from the files option, playback suddenly stops midway through a song. It doesn't work when I try to play it again from the music player UI. Then when I try to play a new file, a pop up box saying "loading..." appears and the mp3 freezes. The only way to do anything is to force shut down by holding down the button as it doesn't unfreeze as far as I can see. Right now, I have a developers release from earlier on in July. I was using the stable release but the same problem occured and then it stopped booting. It would show "Boot 4.0" then show "Version 3.13" then freeze. I can't use the database feature as the files never fully load. The loading freezes and that's way resorted to going through the Files route. I have a 32gb memory card which has roughly 5gb free from the 30gb storage. I have roughly 4000 songs on the card and no songs on the actual player. I was wondering whether this is happening to me because of the amount of songs I have on the card but I used to have a Clip+ that had roughly the same amount of songs which coped completely fine.

Ascariblade:
Update
So now it is stuck in boot like a said it did before on version 3.13. The screen still times out like it is on but once I press anything it turns back on to the frozen screen. However, sometimes it does turn on but sometimes it freezes in the way I said.

keyb_gr:
What happens if you remove the memory card? Have you checked its filesystem? Maybe the Zip also has a duff slot and its troubles reading the card stem from there.

You can also try to rename the rockbox directory and copy a new one over. Works wonders sometimes.

Ascariblade:
Thx for reply
I haven't tried it without the memory card before so ill try that by putting it onto the player. What do you mean by checking the filesystem? and duff slot.

Nephiel:
To check the filesystem of the MicroSD card, you could connect it to a computer with a card reader and do something like this: link
That would tell you if the filesystem has errors, and in that case it might be able fix them.

I think that by "duff slot" they mean the card slot on the player might be faulty (some dust or lint inside, loose contacts, a broken solder joint, etc.)

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