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| | |-+  Sansa Clip Zip freezes after playing some files
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Author Topic: Sansa Clip Zip freezes after playing some files  (Read 5300 times)

Offline Ascariblade

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Sansa Clip Zip freezes after playing some files
« on: July 22, 2013, 02:13:41 PM »
Hi
So whenever I play like 3-11 files (recently it has been playing towards the higher end of that scale) from the files option, playback suddenly stops midway through a song. It doesn't work when I try to play it again from the music player UI. Then when I try to play a new file, a pop up box saying "loading..." appears and the mp3 freezes. The only way to do anything is to force shut down by holding down the button as it doesn't unfreeze as far as I can see. Right now, I have a developers release from earlier on in July. I was using the stable release but the same problem occured and then it stopped booting. It would show "Boot 4.0" then show "Version 3.13" then freeze. I can't use the database feature as the files never fully load. The loading freezes and that's way resorted to going through the Files route. I have a 32gb memory card which has roughly 5gb free from the 30gb storage. I have roughly 4000 songs on the card and no songs on the actual player. I was wondering whether this is happening to me because of the amount of songs I have on the card but I used to have a Clip+ that had roughly the same amount of songs which coped completely fine.
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Offline Ascariblade

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Re: Sansa Clip Zip freezes after playing some files
« Reply #1 on: July 23, 2013, 08:37:25 PM »
Update
So now it is stuck in boot like a said it did before on version 3.13. The screen still times out like it is on but once I press anything it turns back on to the frozen screen. However, sometimes it does turn on but sometimes it freezes in the way I said.
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Offline keyb_gr

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Re: Sansa Clip Zip freezes after playing some files
« Reply #2 on: July 25, 2013, 11:39:18 AM »
What happens if you remove the memory card? Have you checked its filesystem? Maybe the Zip also has a duff slot and its troubles reading the card stem from there.

You can also try to rename the rockbox directory and copy a new one over. Works wonders sometimes.
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Offline Ascariblade

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Re: Sansa Clip Zip freezes after playing some files
« Reply #3 on: July 27, 2013, 09:10:46 PM »
Thx for reply
I haven't tried it without the memory card before so ill try that by putting it onto the player. What do you mean by checking the filesystem? and duff slot.
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Offline Nephiel

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Re: Sansa Clip Zip freezes after playing some files
« Reply #4 on: July 28, 2013, 04:41:15 AM »
To check the filesystem of the MicroSD card, you could connect it to a computer with a card reader and do something like this: link
That would tell you if the filesystem has errors, and in that case it might be able fix them.

I think that by "duff slot" they mean the card slot on the player might be faulty (some dust or lint inside, loose contacts, a broken solder joint, etc.)
« Last Edit: July 28, 2013, 04:46:03 AM by Nephiel »
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Offline Ascariblade

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Re: Sansa Clip Zip freezes after playing some files
« Reply #5 on: July 31, 2013, 11:57:07 AM »
So I scanned my memory card for the errors and removed them. I don't think that my Zip has a bad slot as on OF the files still come up. The only reason why I decided to use Rockbox rather than OF is that the OF has a file read limit and my music is well ordered in folders so it well exceeds the file limit. I tried to database again and now what happens is that the amount of files is read almost instantaneosly then it stops. So far nothing has happened after that and it hasn't frozen so I will leave it over some time later and post the results. Right now I'm testing whether the freezing (my main issue) is still happening after updating and scanning for errors. I am goint to test it by listening to an album from the Zip and another from the memory card. Plus, could I get a step by step process for renaming the directory and copying just to make sure i have copied the right things over into the right place.
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Offline Nephiel

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Re: Sansa Clip Zip freezes after playing some files
« Reply #6 on: July 31, 2013, 12:11:12 PM »
Renaming and copying the rockbox directory is like a clean install, but you still keep a copy of the old directory in case you want to recover something later (installed themes, custom settings, radio presets...)

If you want to do that, plug the player into the computer and rename the .rockbox directory to something like .rockbox-old. Then download the release you want from the Rockbox site, it should come as a zip file. Open the zip file and drag and drop the .rockbox directory inside to your player. Unplug the player safely and reboot it.
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