Support and General Use > Hardware

Rockboxed Sansa Clip Zip RB 3.13 USB not working

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ISwearSheWas18:
Hello, recently I have noticed that when i plug my Sansa to PC the device doesn't appear in Windows Explorer so I can't open it. Player screen shows that it has been connected to PC and has no error messages. The funny thing is that I can see player being connected to USB port by using USBview (http://www.ftdichip.com/Support/Utilities.htm). So everything is fine with USB ports and such but my computer just fails to recognise Sansa. Could this be somehow driver related issue or something else could be the problem?

cs96and:
Try holding down the Home button before plugging in the USB.  This will boot the device into the original Sansa firmware.

I have loads of problems using the rockbox USB driver.  I've mentioned in tons of times on here, but it never seems to get fixed.

bharvey63:
Sometimes it crashed without notice, i.e. the usb icon remains on the screen so it looks like it;s still running....but it isn't.

Hold down the power button until it shuts off and try again.

I've found that it's always unstable, but more likely to crash with a full or nearly empty charge.

Also, I think that having a sd card in the slot increases the likelihood of failure.

Agreed, this is rather disappointing as otherwise Rockbox runs really well on this target.

-B

404_user_not_found:

--- Quote from: bharvey63 on August 11, 2013, 04:47:40 PM ---Sometimes it crashed without notice, i.e. the usb icon remains on the screen so it looks like it;s still running....but it isn't.
--- End quote ---
I noticed that some custom themes can crash your player constantly when you activate an USB mode.

[Saint]:

--- Quote from: bharvey63 on August 11, 2013, 04:47:40 PM ---Sometimes it crashed without notice, i.e. the usb icon remains on the screen so it looks like it;s still running....but it isn't.

--- End quote ---

Its worth noting that this is (besides the crash, obviously) entirely expected.

The USB screen shows when USB is detected, it needn't be mounted.

So, don't think of the USB screen as indicating "player is mounted and USB is in use", think of it as "player can see USB is connected" (a really good example of this is some iPods thinking that wall chargers are USB connections). For example, if you eject the device but leave it connected...the USB screen stays, because it is still connected to USB.


[Saint]

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