Installation / Removal > Rockbox Utility

Problem installing of Clip Zip

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rubin:
Hi guys,

first post and novice, so go easy on me.

This is my first time trying to use Rockbox on any device.

I've downloaded the utility, downloaded the standard firmware as instructed and tried to install with the unzipped firmware file. I had no luck with this, despite the utility telling me that that it had been a successful installation, so I then uninstalled Rockbox from the Clip Zip using the utility, and tried again with the unzipped firmware. Still no luck.

EDIT: Ive only just got the device, and it's got the latest firmware installed on it (01.01.20A or something similar). The firmware version I downloaded for the purposes of installing Rockbox was the older .18, although I've read elsewhere on the forum that this shouldn't cause a problem.

Could anyone offer any guidance or solution?

Thanks

bluebrother:
Make sure you selected the correct player for installation (did you use autodetection?) -- using the wrong player will make the Sandisk firmware not install the firmware update. Be more specific in what exactly you did. Install Rockbox again and before closing Rockbox Utility save its trace (via the Help / Troubleshooting / System Trace menu, also save the System Info information) and post it somewhere.

rubin:
Thanks for the reply bluebrother,

I'll try again tomorrow and come back with the result. I tried to do auto detection, but it came up with an error message (which I'll also post tomorrow) so I just chose Clip Zip from the list.

vashht:
I have the same question as rubin, I've tried both manual and automatic installation and neither have worked on my clip zip. In both cases when I remove the USB cable from the player it just goes back to normal operation. I successfully installed rockbox on my clip+ a while ago so but it's just not taking for some reason on my clip zip. Is there a possibility that it only works with certain device firmwares? I tried updated to the 1.1.18 firmware since that was what was used during in the manual example but that didn't seem to make a difference.

saratoga:

--- Quote from: vashht on May 01, 2013, 06:41:18 PM --- Is there a possibility that it only works with certain device firmwares?

--- End quote ---

Nope.  You're doing something wrong.  See bluebrother's post above and maybe someone can tell you what.

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