Problem installing of Clip Zip

[rubin]

Hi guys,

first post and novice, so go easy on me.

This is my first time trying to use Rockbox on any device.

I've downloaded the utility, downloaded the standard firmware as instructed and tried to install with the unzipped firmware file. I had no luck with this, despite the utility telling me that that it had been a successful installation, so I then uninstalled Rockbox from the Clip Zip using the utility, and tried again with the unzipped firmware. Still no luck.

EDIT: Ive only just got the device, and it's got the latest firmware installed on it (01.01.20A or something similar). The firmware version I downloaded for the purposes of installing Rockbox was the older .18, although I've read elsewhere on the forum that this shouldn't cause a problem.

Could anyone offer any guidance or solution?

Thanks

[bluebrother]

Make sure you selected the correct player for installation (did you use autodetection?) -- using the wrong player will make the Sandisk firmware not install the firmware update. Be more specific in what exactly you did. Install Rockbox again and before closing Rockbox Utility save its trace (via the Help / Troubleshooting / System Trace menu, also save the System Info information) and post it somewhere.

[rubin]

Thanks for the reply bluebrother,

I'll try again tomorrow and come back with the result. I tried to do auto detection, but it came up with an error message (which I'll also post tomorrow) so I just chose Clip Zip from the list.

[vashht]

I have the same question as rubin, I've tried both manual and automatic installation and neither have worked on my clip zip. In both cases when I remove the USB cable from the player it just goes back to normal operation. I successfully installed rockbox on my clip+ a while ago so but it's just not taking for some reason on my clip zip. Is there a possibility that it only works with certain device firmwares? I tried updated to the 1.1.18 firmware since that was what was used during in the manual example but that didn't seem to make a difference.

[saratoga]

Is there a possibility that it only works with certain device firmwares?

Nope.  You're doing something wrong.  See bluebrother's post above and maybe someone can tell you what.

[dwl]

Hi,

I am having the same problem.  Utility acts like it installs OK but nothing changes on Clip Zip.

I have a 8GB Clip Zip with no additonal memory card installed. Current Clip Zip version 01.01.20A. Downloaded binary from Sandisk 01.01.20 and saved as M:\Rockbox\clpza.bin. Changed Clip Zip USB mode to MSC. Utility detects Clip Zip (also installed manually selecting Clip Zip and get same result). Mountpoint set to M: Select to install only bootloader and Rockbox. When aksed for Sandisk binary, point to M:\Rockbox\clpza.bin. Install seems to work OK.  Utility eject fails, so I ejected via PC.

Only the Sandisk OS is present after Rockbox install. No Rockbox files show up on MP3 file system. Copy of clpza.bin ends up on M:\ with same size but file date/time changed to when utility was run. Binary compare of the two clpza.bin indicates contents are different.

I have attached a log file for the installation. I have not tried a manuall install yet. Frankly, since the utility install does not work I am paranoid of trashing the player. I'm out of ideas and things to try. I would very much appreciate someone telling me what I am doing wrong.

Thanks

[saratoga]

[Utils] free disk space for "M:/" 50949681152

You have 48GB of free space on your 8GB Clip Zip? 

Probably not.  Either the file system is completely trashed or your clip zip is not M:\.

[dwl]

My PC has drives C: through M: (dual boot, disk redundancy, CD as G:, etc... it's a long story).
M: is where I put the Rockbox stuff.
My Clip Zip mounts as drive P:
Clip Zip file system is virtually empty for now (i.e. no music files), except for Sandisk stuff.
About 7.1GB free.

[saratoga]

My Clip Zip mounts as drive P:

Well, you installed to M:

[dwl]

Thanks.

Sorry to have been so stupid on my end. For some dumb reason I took Mountpoint to be where the Rockbox utility was installed.  I guess that explains all those files on the root of M: 

Thanks again...