Thank you but I'm totally lost now.
I do want to install rockbox but I don't know what "the output of the Help / Troubleshooting / System Trace and System Info dialogs" is about. When I wrote that Rockbox had not installed I meant that it didn't appear on the player even though the installation appeared to be complete from the Rockbox installer/utility.
This is what I see when I plug the device into Dell Inspiron 9100 (XP Media Center Edition v. 2002 svp 3 32-bit) The folders: music,video photo etc. There is a dimmed .rockbox folder. I opened it and saw rbutil.log it says bootloader sansa fuze v.2. The other two folders-rocks and wps- are empty. Next in the device folder are some files , which I could not open. The largest of these are fuzpa.bin (15,360 KB) and MTABLE.SYS (1819KB). I went to the devices properties to se what I could find, but no hidden folders or music. I know the music is there as you said because I found it while the sansa was plugged into the Mac. More about that below. I also saw dates indicating when several of these items were installed/modified--.rockbox and the fuza.bin on March 23 at the same time. I guess that was when I originally installed/tried to install Rockbox?
Next, I remove the device from my PC and plug it into my MAC. Please keep in mind that I only thing I see when I eject the player is “Not enough space for music db please remove 90nmb”, then the screen goes dark and I can’t access any functions. It’s the same when I turn the player on. So I’m unable to change the usb mode through the player. It seems to b e stuck in the mode for PC but I can’t really tell, except how things look when I open the player on either platform.
Now the sansa v2 is connected to Mac os 10.5.8. The player showa that it is connected and I can see the device on my desktop. Opening the player I see the some of the same folders as before, but some items are displayed differently. For edxample fuzpa.bin looks like a zip file (it’s a document icon with a zipper) as does the DID.bin. There are several .exe files (VIDEO_BM.SYS and the like ) which I cannot open and I don’t really know what they are. This includes the MTABLE.SYS that I mentioned above.
You’d asked for “the output of the Help / Troubleshooting / System Trace and System Info dialogs” I don’t know what these are unless they are the information I received about the status of the install form the RB utility? I do not know how to find the hidden folder either. However, when I right click the player while it’s connectd to the Mac, I see a “more” option with an arrow. Two options here: “enable folder actions” and “configure folder actions”. When I choose “Configure folder” actions a window opens and there are two choices: Volumes and Unititled. When I highlight Untitled lo and behold I see the music files so I stopped herenot knowing what to do except the look at the MAC help menu but no luck. Sorry for the repetitiveness
Additionally, I’ve forgotten some of what I did throughout the install process. I do remember that when choosing the player to install, the utility indicated that the player it was wanting to choose was not the one attached,. I couldn’t change it so I installed anyway. Now, I’m sure that’s part of the problem
At this point , and after browsing/perusing the different forums, manuals, etc. I really don’t know were to look first and my brain and one eye are tired. I’m not sure what question to ask—except how do I find the music files hidden on my player and restore my player to it’s original condition and start over. Previously I’d written how easy the install was for my sansa v.1.
I know I’ve gone on and on but I wanted to be as complete as possible. I don’t have good keyboard skills so this was arduous for me.
Thanks for you patience