Random track skip on Sansa Clip+

[Black Sheep2]

Ok please help me guys, really, because Im really going mad with this glitch which wont allow me to enjoy new rockboxed clip :/

1. I got clear, Clip+ firmware 01.02.18
2. Only 2 random test .flac tracks.
3. I install Rockbox 3.12 with MSC usb option on
4. Everything goes ok, I turn on clip
5. I start playback - everytime track just skip to the next one on 0:20, 1:10 or so, randomly (with all tracks generally, mp3 too)
6. It happens always, with full playlist, on FLACs

I searched the web around - people tried with every rockbox version and nothing helped.

It skips only on "no id3" tracks - these are .flac files. On "id3v2.3" - mp3 files its workig BUT the sound still distort around 1:03 and 3:30 of track anyway.
+ after listening a while I got "Undefined instruction" crash error while playing mp3.

The 2 flacs were just for test if it is some broken file problem (because I realised clip fights with losless wma but thats normal, what I read).

WHAT THE HELL IS THAT PROBLEM??

It's not funny. Can a fact that I have OEM version of the Sansa's product be a matter?

PLEASE help me

[saratoga]

The Sandisk firmware doesn't matter at all.

Does the same track always skip at the same time?  If not, is there any sort of pattern?

[Black Sheep2]

I've checked it and all flac tracks skip like: 0:50, 24, 36, 37, 21, 20, 20, 35, 34, 36, 33. Its independent of the track total length. I don't see any pattern. Seems to be totally random at the beginning of track, but never seen it to skip until 0:19.

The mp3 got characteristic distortion always around 1:03 and 3:30 but it goes along

[urbanhusky]

I know this problem all too well. It might be hardware-related.
There is an open bug track regarding this issue with FLAC playback on some Clip+: http://www.rockbox.org/tracker/12208

...kind of one reason why I got a Clip Zip which doesn't work either *facepalm*

[Black Sheep2]

******* PROLEM SOLVED *********

Just want to write you guys, if anybody will face that problem:
Most probably it is an hardware issue. I have raised a complaint to my vendor and got this clip+ replaced. (It also had resets and freezes on original firmware).
Its all OK on that new one. Still OEM.

[urbanhusky]

Unfortunately my Clip+ is so old, that I most likely won't get a free replacement for it - that's why I got the Clip Zip now, which has its own issues.

[Peppe Weapon]

******* PROLEM SOLVED *********

Just want to write you guys, if anybody will face that problem:
Most probably it is an hardware issue. I have raised a complaint to my vendor and got this clip+ replaced. (It also had resets and freezes on original firmware).
Its all OK on that new one. Still OEM.

I faced this problem on Sansa Clip Zip. What a bad news, I bought it more than one year ago online, I don't know if I can replace it in some way. If only will work well other lossless files as WavePack, APE and AAC...

[TOTAL]

I chose to continue this thread because this problem has recently arised. Has anyone tried formatting, or maybe identified some types of files that do not play until the end?

[Peppe Weapon]

Someone says that it's problem is related to a technical issue which strikes a certain kind of model of Sansa Clip +/Zip.

I've tried a lot of things: formatting, installing new firmware, installing new versions of Rockbox... the problem occurs everytime, obviously totally randomly, when you least expect it.

[TOTAL]

My device is 2 years old and the problems have appeared only recently, which makes the issue even more strange.

[saratoga]

If it started happening recently, maybe the flash memory is wearing out?  Corrupted data would explain weird playback sounds.

I made builds for the plus and zip with the test_disk plugin:

http://web.mit.edu/mgg6/www/test_disk/

Might be worth trying the write and verify test a couple times and see if you get any errors.  Just trying it on my Clip v2, I got no errors.

Edit:  Make sure you have > 500MB of free disk space, I changed the plugins to use that much per pass.

[TOTAL]

Thanks for the apps. I will check and write back.

In the meantime, I have noticed another strange thing: when copied to hard disk the same files are messed up in the same way, that is although they still look for windows explorer in identically, playback in windows shows that the latter parts of the file are permanently overwritten by files from a different folder on sansa.

I suspect that apart from flash disk failure another cause could have been too long usb cable that I used then.

My plan is to:

0. use mp3 checker - DONE, found no errors
1. check the device with your app
2. replace all the faulty mp3s

[TOTAL]

Was it disk tidy plugin?

Tidied no files, or I didnot know how to use it.

But I have added another copy of the faulty files to the sansa flash - an they consistently play correctly, as the old ones incorrectly.

It seems that I have solved my problem by using the original cable to copy the files to the player.

[Peppe Weapon]

Random skips on FLAC is related, unfortunately, to an hardware issue of some Clip Zips. My old one, that had this problem, is broken. I had to buy another one and this work flawlessly with FLACS.