sansa clip plus install problem

[iridium]

Hi
I am trying to follow the directions to install Rockbox to my new Sansa Clip Plus but it doesn't seem to install onto the unit after I disconnect from USB ...
Your help appreciated.
Thank you!

[saratoga]

Usually that means you didn't install the bootloader.

[iridium]

not sure where to get the bootloader ... I have a .bin file called clppa ... is that the bootloader?
if not, where can I download a bootloader?
thank you

[saratoga]

Follow the install directions in the manual.

[iridium]

i tried, that is why i am asking for more info ...
where do I get this bootloader?  is the .bin file not the bootloader?
your help appreciated

[saratoga]

i tried, that is why i am asking for more info ...

Explain exactly what you did. 

[bluebrother]

If you use Rockbox Utility for installation (which you should, both because it's the recommended installation method as well as because this forum is for discussing Rockbox Utility related things) you select on the main page what parts of Rockbox you want to install. The first is "Bootloader". You need to install the bootloader once. When installing the bootloader Rockbox Utility tells you what you need to do. If there's anything unclear with those dialog boxes please ask more specifically.

[iridium]

1   Received new SanDisk Sansa Clip+ 4 GB - brand new, works great with onboard original stuff
2.  Used Sansa Firmware Updater to update onboard firmware to version V01.02.18A –which was verified by going to Clip+ Settings menu
3.  downloaded Rockbox 3.12 utility Download from http://www.rockbox.org/download/ to my Windows XP sp3 Toshiba laptop
4.  downloaded clppa .bin file to my desktop
5.  rockbox 3.12 utility to install stable release for clip+
5a.  Bootloader and Rockbox items both checked
5b. clip+ attached via USB cable – shows as F drive on my computer
5c.  click install on utility, then click ok on bootloader prereq (browsed to desktop clppa .bin file
5d.  utility then went through process and listed
Downloading bootloader file
Download finished (cache used)
Patching firmware
Success Modified Firmware file created
Creating Installation log
Installation log created
Downloading file rockbox-sansaclipplus-3.12.zip
Cached file used
Download finished
Extracting file
Creating installation log
Package installation finished successfully
100%
Clicked on Ok
Disconnected (unplugged Clip+ from laptop USB) – which by the way was showing Connected on Clip+ screen
Unit turned off on own
Unit turned on by me … screen shows song that was on Clip+ before
Clicking home on Clip+ shows no change to SanDisk screen

what am I doing wrong?
your help greatly appreciated!

[saratoga]

Can you check if the clppa .bin file is still on the root of your player?

[iridium]

saratoga wrote:
Can you check if the clppa .bin file is still on the root of your player?

my reply - thank you, I would check but don't know how to do that ... please tell me how and I will check

[saratoga]

saratoga wrote:
Can you check if the clppa .bin file is still on the root of your player?

my reply - thank you, I would check but don't know how to do that ... please tell me how and I will check

I guess you mean you don't know how to check if a file is on the player?  My Computer > Click on the player > see if the file is there.

[iridium]

yes it is on the F drive
it is listed as DID a .bin file
114 bytes (114 bytes)

[saratoga]

yes it is on the F drive
it is listed as DID a .bin file
114 bytes (114 bytes)

I was asking about clppa.bin.  Does this mean its not actually there?  You could try installing again, verify that its there, reboot and then verify that its gone. 

[iridium]

yes DID is (same as) clppa.bin
how do i reboot?

[saratoga]

yes DID is (same as) clppa.bin

What?  They're different files with tremendously different sizes.

 

how do i reboot?

How the power button.  You shouldn't need to though.

Edit:  I mean once you put the firmware file on and disconnect it should reboot automatically.