Installation / Removal > Rockbox Utility

Sansa e260R

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saratoga:

--- Quote from: mmartin622 on December 12, 2012, 05:10:24 PM ---The file could not find any usb busses and nothing happened.  Now my Sansa wont do anything.  The ring is lit up bright blue but I cannot turn it off or anything.  What do I do now?

--- End quote ---

Explain what you did using more then one sentence. 

mmartin622:
I am following the instruction to install rb on this device.  I go to my Device Manager, select Universal Serial Bus Controllers and then USB composite device and then Update Driver Software and select the driver files I downloaded from the rb site and I keep getting the result that mydrivers are already updated to the latest drivers.  I don't think that is the message I should see.  When I try to use the patcher it says that it can't find any USB busses.  What am I doing wrong?

saratoga:
Lets try this a different way.  You're following those instructions.  Step 1 and 2 are obvious, so you're probably past them.  Beginning with step 3, say what you did.  If you've passed step 3, describe what you did for step 4.  Continue until you get to the step you're on. 

mmartin622:
I finally took all this to my nephew, who knows more about these things, and he informed me that I was using Windows 7 64-bit, not 32-bit and that is why none of this is working.  We used his computer and got everything to work.  It seems he was correct.  Right?  Rockbox can't be worked with if you are using Windows 7 64-bit?

gevaerts:

--- Quote from: mmartin622 on December 22, 2012, 05:24:00 AM ---Rockbox can't be worked with if you are using Windows 7 64-bit?

--- End quote ---

That's not true in general, but I wouldn't be surprised if the e200R installation procedure specifically has some issues with 64 bit windows, yes.

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