Sansa Clip+ Skips To Next Track While Playing a WMA File

[Zian]

Context:

Portable Media Player:
- Sansa Clip+ (Black/4GB)
- Rockbox Version 3.11.2

Audio File That Gets Skipped:
- Encoded with Expression Encoder 4 SP2
- Mode: WMA (VBR Quality)
- Channels: Stereo
- Quality: 25
- Sample Rate: 44.1 kHz
- Bits Per Sample: 16
- 46 minutes and 38 seconds long

Every time I play the track that gets skipped, the track plays for a little bit (the duration of this "little bit" never changes) and then Rockbox jumps to the next track. Other tracks in the album are encoded with the same settings using the same encoding software. The other tracks play without any trouble.

I have tried searching the forums for similar issues but I came up empty. I also tried re-importing the file using Windows Media Player version 12.0.7601.17514 and rebooting the portable media player to no avail.

The problem has been confirmed by playing the file on my Clip+ while someone else was listening.

I would be happy to provide the 12.8 MB audio file upon request.

What additional things can be tried to fix the issue?

[saratoga]

Post a bug report with a link to the file and someday I'll hopefully get around to it.

By the way does the sandisk firmware play the file?