Support and General Use > User Interface and Voice

Clip Zip messed up...

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Ike348:
Hi,

Not sure if right forum for this, so feel free to move it.
For some reason my Clip Zip won't turn completely on. After I loaded some third-party fonts into the font folder on the Zip, I unplugged my device and it wouldn't turn on. Well, it would go to the loading screen, but then it would stop and freeze. I reset it and it turned off, but whenever I turn it on again it just does the same thing. And since I can't get it to turn on, I can't format it using Disk Utility on my Mac computer. Any advice?

AlexP:
I think if you hold left when turning on it should boot the sansa firmware, from where you should be able to check the disk etc.

Ike348:
Thanks. I was able to do that to get it connected to my computer and then I formatted it and reinstalled everything.

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