Rockbox General > Rockbox General Discussion

Sansa E280 v2 install problems...

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bluebrother:
Are you sure your player is actually a v2? Can you also post the USB part of the System Info dialog?

bennetron:
The back of the player says "model: e280v2" in tiny letters in the bottom right hand corner.
I am not sure what you mean by 'the USB part of the System Info Dialog'?  I thought I'd posted the entire 'system trace' file, but maybe you mean something different?

Thanks,
B

saratoga:

--- Quote from: bennetron on July 02, 2012, 04:33:15 PM ---The back of the player says "model: e280v2" in tiny letters in the bottom right hand corner.

--- End quote ---

That doesn't mean you have a V2, or really mean anything.  You need to check the firmware version as noted in the installation section of the manual. 

I am not sure what you mean by 'the USB part of the System Info Dialog'?  I thought I'd posted the entire 'system trace' file, but maybe you mean something different?[/quote]

On that menu there are two options, "system trace" and "system info".  You posted the system trace output, I'm guessing hes asking you for the other one now.

bluebrother:

--- Quote from: saratoga on July 02, 2012, 04:42:04 PM ---
--- Quote from: bennetron on July 02, 2012, 04:33:15 PM ---The back of the player says "model: e280v2" in tiny letters in the bottom right hand corner.

--- End quote ---

That doesn't mean you have a V2, or really mean anything.  You need to check the firmware version as noted in the installation section of the manual.
--- End quote ---

Or to be more precise: Sandisk is know to have shipped players with the wrong back case. So the back stating v2 doesn't mean it's a v2.


--- Quote ---On that menu there are two options, "system trace" and "system info".  You posted the system trace output, I'm guessing hes asking you for the other one now.
--- End quote ---

Yes, since that will show the USB IDs, and with that it's possible to figure if your player is a v1 or v2. Have you used the autodetection functionality in Rockbox Utility?

The System Trace would show them as well but only if you actually used a function that triggers checking those -- either autodetection (which you didn't, at least not in the run you posted the trace for) or by calling said menu.

bennetron:
Ok, here's the 'system info':

OS
Windows version 6.1, build 7601 (Service Pack 1)
CPU: 586, 4 processor(s)
Qt version 4.8.1

Username
vbn v51156dfl argj

Permissions
Admin

Attached USB devices
VID: 0461 PID: 4d64, USB Input Device
VID: 046d PID: c517, USB Input Device
VID: 058f PID: 6363, USB Input Device
VID: 0781 PID: 7421, USB Mass Storage Device

Filesystem
Mountpoint
Label
Free
Total
Cluster Size
C:
Gateway
328.76 GiB
917.74 GiB
4096
D:

0.00 GiB
0.00 GiB
0
E:
Sansa e280
7.26 GiB
7.46 GiB
4096
F:

0.00 GiB
0.00 GiB
0
G:

0.00 GiB
0.00 GiB
0
H:

0.00 GiB
0.00 GiB
0

Post Merge: July 02, 2012, 06:21:04 PMThanks for the suggestion that the player might not be v2 despite what is physically painted on the player!  I just successfully rockboxed it Rockboxed as V1.

I appreciate all the help!

-Ben

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