Rockbox General > Rockbox General Discussion

USB still not working on sansa clip+ after installing 3.11

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cs96and:
I am having the same problem.

Firstly if I plug the Clip+ in via USB when it is powered off it goes into the Sansa firmware, rather than the rockbox firmware.

So I tried booting up RockBox and then plugging it in.  The first time I did this, Windows (7 x64) failed to install the drivers.  The second time it installed the drivers but I could not access either the inbuilt storage or the SD card.  If I double clicked on those drives, Windows asks me to insert a disk in the drive.

The third time I tried, explorer hung.

AlexP:
For the going into the OF from off, use the current release of Rockbox Utility to reinstall the bootloader

no way:
It turns out that my problem was some silly Nero program that came preinstalled on my comp. It was running at startup and secretly doing things in the background >:( so I've disabled it and can access my USB devices almost immediately now!

Very glad I've got it sorted out so now I'm free to enjoy my player even more :D

cs96and:
I cleared my cache and reinstalled the bootloader, but it still boots into the Sansa firmware when plugged in when turned off.

However, it is now working if I boot into Rockbox and then connect the USB.  I'm not sure if the new bootloader has made it start working, or if something else has changed on my computer.

webbie146:
I installed Rockbox version 3.11.2 on my Sansa clip +. My laptop does not recognize the clip+ anymore.

If I connect the clip+ while it's on Windows 7 says it's a malfunctioning device.

If i connect the clip+ while it's off nothing will happen at all.

Everything was fine with version 3.10 and previous versions.

I heard you can boot the clip+ into it's original firmware? How could I do that?

Edit: I found out how I can boot in the original firmware. It detects the clip+ instantly with original firmware.

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