Support and General Use > Hardware

RB new install on Fuze V2-lost my music and device is full, usb "unknown"

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saratoga:

--- Quote from: Isaansound on March 27, 2012, 02:05:53 AM ---I still get the "unknown usb device" message if I boot from RB and plug in the usb to my laptop. I guess it's no big deal, but the documentation indicates this should not be happening.

--- End quote ---

See my post above. 

Isaansound:
Followed "device status "link for the Fuze V2 which reports no issues. Seached for "port status check" with no useful results. Documentation states I can drag and drop files from pc to RB, but this is impossible as I get "unknown device" error when connecting via USB.
Post Merge: March 31, 2012, 12:41:53 AMhttp://download.rockbox.org/daily/manual/rockbox-sansafuzev2/rockbox-buildch3.html#x5-280003.1.3
"USB was enabled after the release of 3.10. Users should either reboot into the Sandisk firmware for USB transfers (see manual section 3.1.3), or upgrade to the current build to enable rockbox USB mode. "I have the current build, and still get the "unknown device "error, when usb is connected. If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

bluebrother:

--- Quote from: Isaansound on March 31, 2012, 12:18:23 AM ---If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

--- End quote ---

What is this device status checker supposed to be?

saratoga:
You said you are not running 3.10, but the error message you got suggests that you are.can you double check the exact version you are running and report it here? You may be mistaken about what you have done.

Isaansound:

--- Quote from: bluebrother on March 31, 2012, 04:09:27 AM ---
--- Quote from: Isaansound on March 31, 2012, 12:18:23 AM ---If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

--- End quote ---

What is this device status checker supposed to be?

--- End quote ---
The last item under documantaion,on the left column.
Post Merge: April 01, 2012, 11:16:44 AM
--- Quote from: saratoga on March 31, 2012, 01:01:22 PM ---You said you are not running 3.10, but the error message you got suggests that you are.can you double check the exact version you are running and report it here? You may be mistaken about what you have done.

--- End quote ---
Reading back, I see nowhere that I said I was using anything other than 3.10.My original post was 3/25 and stated that the download was on 3/23. FWIW 3.10 WAS the current version on that date. Checking my PmP it confirms version is 3.10.
Documentation states that 3.10 supports USB.....................................

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