RB new install on Fuze V2-lost my music and device is full, usb "unknown"

[Isaansound]

I installed the latest version for my V2 2 days back. It plays fine, or..it did. I decided to delete some of the music I had loaded with the original firmware, but I get message "unknown usb device" when I try to connect with RB. When I boot it with original firmware, the whole file scheme has changed to RB style, and all the folders are empty, although the device is full.There seems to be some sort of charging conflict also, as I get very short battery life. When connected in RB it will play, and shows it is charging, but only lasts about 10 hours. Then when I boot with original firmware, it indicates battery only about 2/3 charged. From looking around at all the RB questions on the various forums, I'd say other people find RB less than user friendly.
wow, now it will play the songs in original firmware, but when i turn device off and reboot, it starts RB and displays connect usb cable. It has no menu, and none of the files show on my laptop. This really sucks!

[bluebrother]

I installed the latest version for my V2 2 days back. It plays fine, or..it did. I decided to delete some of the music I had loaded with the original firmware, but I get message "unknown usb device" when I try to connect with RB.

http://download.rockbox.org/daily/manual/rockbox-sansafuzev2/rockbox-buildch3.html#x5-280003.1.3

When I boot it with original firmware, the whole file scheme has changed to RB style, and all the folders are empty, although the device is full.

This is definitely nonsense. Rockbox does not change the folder structure in any way. It adds a special folder (.rockbox) which holds the Rockbox installation but that's about it. My guess is that you're connecting the player in MSC mode and previously used MTP. With MTP the device can present a different folder structure that what's actually on the device. But that's a thing of the original firmware and has nothing to do with Rockbox.

From looking around at all the RB questions on the various forums, I'd say other people find RB less than user friendly.

There are also a lot of people that find Rockbox way more user friendly than the original firmware. I don't know the original firmware of the Fuze v2, but for most firmwares I know this definitely is true.

It has no menu, and none of the files show on my laptop. This really sucks!

Rockbox does have a menu. And for the second claim, see the link above (again).

Please read the manual and search the web first

[Isaansound]

Thanks very much!. It was in MSC mode.
The reason it wasn't showing files was because RB crashed and required a re-install. Now the files show.
Yes I did read and re-read the instructions.
"Older versions of Rockbox do not provide USB support. If you have such a version installed you need to manually boot into the original firmware for data transfer via USB."
Which leaves me asking..Older than what?? This is the latest stable release. It would be helpful if the instructions defined "older" I would hope that the current stable release would support drag and drop without booting the original firmware, but so far...not.
Perhaps one reason for this would be that I still get the "unknown usb device" error message when I plug the device in with the USB cable and RB enabled.
There may be a conflict at work here also.
1. RB crashed and become innoperative. Had to re-install.
2. re-install:bootloader wouldn't allow re-install to drive F where original install was located, and insisted on mounting to E, which is where my cd drive is normally found.
3. If I boot to original firmware, that side functions normally with file access.
So..should I clear out RB completely and install again? (I'm sure un-installing is in the instructions)

[saratoga]

Which leaves me asking..Older than what?? This is the latest stable release. It would be helpful if the instructions defined "older" I would hope that the current stable release would support drag and drop without booting the original firmware, but so far...not.

http://www.rockbox.org/wiki/SansaAMS#AMSv2_issues_40Fuzev2_44_Clipv2_44_Clip_43_44_ClipZip_41

FWIW, we do have a port status link on the front page of rockbox.org.  Rather then assume something is working, you can check and see.

1. RB crashed and become innoperative. Had to re-install.

You don't have to reinstall if theres a crash.  You can just reboot the player.

2. re-install:bootloader wouldn't allow re-install to drive F where original install was located, and insisted on mounting to E, which is where my cd drive is normally found.

Drive letters in Windows are arbitrary.  If you dislike the ordering, you can reassign them from the control panel.  Thats not something a USB device can control however, its up to the operating system.  USB devices actually have no concept of drive letters (and on systems other then windows have no drive letter at all).

So..should I clear out RB completely and install again? (I'm sure un-installing is in the instructions)

You should never uninstall rockbox unless you no longer what to use it.  Doing so otherwise is pointless, and reflashing the Sandisk firmware isn't the safest thing to do.

[Isaansound]

Sorry if I used the wrong term i.e. "crashed". When I turned it on, I got a blank screen with a command to plug in the usb. then when i did, it referred to the bootloader, as if there was no installation. I re-installed, and now its sort of working. I have functionality and can load and delete files if I boot to original firmare (v2.03.33a).
I still get the "unknown usb device" message if I boot from RB and plug in the usb to my laptop. I guess it's no big deal, but the documentation indicates this should not be happening.

[saratoga]

I still get the "unknown usb device" message if I boot from RB and plug in the usb to my laptop. I guess it's no big deal, but the documentation indicates this should not be happening.

See my post above. 

[Isaansound]

Followed "device status "link for the Fuze V2 which reports no issues. Seached for "port status check" with no useful results. Documentation states I can drag and drop files from pc to RB, but this is impossible as I get "unknown device" error when connecting via USB.
Post Merge: March 31, 2012, 12:41:53 AMhttp://download.rockbox.org/daily/manual/rockbox-sansafuzev2/rockbox-buildch3.html#x5-280003.1.3
"USB was enabled after the release of 3.10. Users should either reboot into the Sandisk firmware for USB transfers (see manual section 3.1.3), or upgrade to the current build to enable rockbox USB mode. "I have the current build, and still get the "unknown device "error, when usb is connected. If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

[bluebrother]

If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

What is this device status checker supposed to be?

[saratoga]

You said you are not running 3.10, but the error message you got suggests that you are.can you double check the exact version you are running and report it here? You may be mistaken about what you have done.

[Isaansound]

If the device staus checker reports no issues, and I have the current build, why doesn't it connect?

What is this device status checker supposed to be?

The last item under documantaion,on the left column.
Post Merge: April 01, 2012, 11:16:44 AM

You said you are not running 3.10, but the error message you got suggests that you are.can you double check the exact version you are running and report it here? You may be mistaken about what you have done.

Reading back, I see nowhere that I said I was using anything other than 3.10.My original post was 3/25 and stated that the download was on 3/23. FWIW 3.10 WAS the current version on that date. Checking my PmP it confirms version is 3.10.
Documentation states that 3.10 supports USB.....................................

[tpijag]

I am very confused. Could you clarify. For what I have read:

1. You are using 3.10 which is the current release, correct? The current build changes multiple times a day so it is newer than the release.

2. You are not using the current build if you are using 3.10 release. correct?

3. You have read and previously quoted that USB support is not in 3.10 release, but is in more recent builds. Why would you expect USB to work in 3.10?

FYI, current build now is 3.11 so maybe all this is mute and we can all move on to something productive.

[Isaansound]

It amazes me that after several days of messaging all I get is discussions over semantics rather than the help I need. I say again...
1. At the time (March 23)  when I installed RB 3.10 was the current version.
2. I do have and still have 3.10
3. The documentation at the time of this install clearly said that this version of RB supports USB and that OLDER versions do not.
4. Therefore my USB  should work.
5. It doesn't.
6. ALL I need to accomplish is to get my USB working. Any help towards accomplishing that goal would be truly appreciated.

[yapper]

6. ALL I need to accomplish is to get my USB working. Any help towards accomplishing that goal would be truly appreciated.

Install 3.11

[evilnick]

1. No it wasn't. At that time 3.10 was the most recent release but nowhere near the most recent build.
2.
3. No it didn't. You read the manual for the most recent build and thought it applied to 3.10. It doesn't.
4.
5.
6. Install 3.11.

There is some discussion about changing some of the technical words used here so that they are easier (for the user and not the developer) to understand.

[saratoga]

It amazes me that after several days of messaging all I get is discussions over semantics rather than the help I need.

It would help if you'd read the replies to your posts a little more carefully.  It was explained quite clearly to you when you asked before:

http://forums.rockbox.org/index.php/topic,33845.msg196307.html#msg196307

If you found that confusing, I think its really your own fault.

3. The documentation at the time of this install clearly said that this version of RB supports USB and that OLDER versions do not.

"USB was enabled after the release of 3.10. Users should either reboot into the Sandisk firmware for USB transfers (see manual section 3.1.3), or upgrade to the current build to enable rockbox USB mode. " 

I think the problem here is that you're ignoring the word "after" since you seem to have interpreted it as meaning "before".  This is not correct.  We really do mean "after".  3.10 was released in November, then 2 months later USB support was finished.  So if you're running an old build (like 3.10) you need to update to one from late December or newer if you want USB.  Thats why the warning says that 3.10 doesn't have USB, but that the current build does.  Make sense?