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Author Topic: Sansa Clip+ doesn't get recognized  (Read 9026 times)

Offline firefiber

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Sansa Clip+ doesn't get recognized
« on: February 15, 2012, 03:33:17 AM »
Hi!

I put in Rockbox yesterday into my Sansa Clip+. It installed fine (save for a microSD card read error). Once I disconnected, and removed my SD card, it booted up, and I had rockbox running smooth.

Now, the problem is that my PC (or any other PC for that matter), doesn't seem to recognize the Clip+ anymore (as a portable media player or a USB/storage media). It just doesn't read it. So I can't move/delete my music or update/remove Rockbox.

The other problem (with the microSD card) is that if I insert it, then power on, it gets stuck at the boot splash screen, and right at the top it says "ATA error -3". I dunno why. I have to remove the card, and restart for it to work again.

Help?
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Offline gevaerts

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Re: Sansa Clip+ doesn't get recognized
« Reply #1 on: February 15, 2012, 10:29:27 AM »
If you're running 3.10, you have to boot to the original firmware to get USB. To do that, hold the "LEFT" button while starting the player.
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Offline firefiber

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Re: Sansa Clip+ doesn't get recognized
« Reply #2 on: February 15, 2012, 10:59:21 AM »
YAY! That worked. I didn't know that. Thanks!

Alas, the microSD card error is still there. Any advice on that? Each time I start the player, if the card is inserted, it'll get stuck on boot, and say "ATA error -3", and that's it. I gotta remove it, and start it, without the card.

Is the current version not compatible with cards or summat?

Thanks again! Got to my music again. :)
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Offline saratoga

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Re: Sansa Clip+ doesn't get recognized
« Reply #3 on: February 15, 2012, 11:07:32 AM »
Try a newer build and see if the SD problem still exists.
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Offline hroder56

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Re: Sansa Clip+ doesn't get recognized
« Reply #4 on: February 25, 2012, 08:40:32 AM »
@saratoga: What do you mean with "Try a newer build". Isn't "3.10" the newest build? (I´m sorry if this a stupid question)

Edit: ok, got it. There is a distinction between a (stable) release and an (unstable) build (http://build.rockbox.org/). Great, just an other thing i can mess with. Downloading now.
« Last Edit: February 25, 2012, 12:54:16 PM by hroder56 »
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Offline firefiber

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Re: Sansa Clip+ doesn't get recognized
« Reply #5 on: February 25, 2012, 08:47:16 AM »
I think it is, I'm not sure though. I couldn't find anything newer than 3.10. Anyway, I tried a few times. And no luck. The only workaround is to remove the SD card, boot into RockBox and then insert it again. And update the database. If I start it with the card already inside, it won't boot. It'll give me the "ATA -3" error.

I don't mind, everything else works now. So this is only a minor hassle. I still can't figure out if this is a Rockbox issue or something to do with my card itself.
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Offline Chronon

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Re: Sansa Clip+ doesn't get recognized
« Reply #6 on: February 25, 2012, 01:21:25 PM »
The "current build" link to the left will take you to a screen where you can download the latest build based on the very latest code in git.
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Sansa e280, Gigabeat F40, Gigabeat S60, Sansa Clip+, iPod Mini 2g

Offline canca

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Re: Sansa Clip+ doesn't get recognized
« Reply #7 on: November 11, 2012, 05:15:28 PM »
Hi,

I've got the same errors when microSD card connected: "ATA error -3".
Rockbox can start after several power off/ power on with inserted microSD or starts every time if microSD card removed.

What I tried:

Rockbox 3.12 download.rockbox.org/release/3.12/rockbox-sansaclipplus-3.12.zip,
Rockbox Development build.rockbox.org/data/rockbox-sansaclipplus.zip,
bootloader created according to this page rockbox.org/wiki/SansaAMS
with "./mkamsboot clppa.bin bootloader-clipplus.sansa patched.bin"
where original firmware from mp3support.sandisk.com/firmware/clipplus/clipplus01.02.16.zip
and patch from download.rockbox.org/bootloader/sandisk-sansa/clipplus/bootloader-clipplus.sansa

Both 3.12 and development Rockbox builds failed to start on Sansa Clip+ with "ATA error -3" error but randomly can start. When it started there is no any problems with access to microSD card, also no problems with microSD on original firmware.
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Offline saratoga

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Re: Sansa Clip+ doesn't get recognized
« Reply #8 on: November 11, 2012, 05:36:39 PM »
There is probably some problem with your card and the driver.  You'll have to wait for someone to improve the driver or get another card.
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Offline canca

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Re: Sansa Clip+ doesn't get recognized
« Reply #9 on: November 11, 2012, 06:41:55 PM »
Thank you for reply.
I can test firmware with fixed driver when it will be available.
My card is Team Group microSDHC 8GB Class 10, player 4Gb SanDisk Sansa Clip+ SDMX18-004G-E46K.
« Last Edit: November 11, 2012, 06:52:25 PM by canca »
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