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Author Topic: USB Device Not Recognized After Install  (Read 4403 times)

Offline gostar

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USB Device Not Recognized After Install
« on: January 20, 2012, 02:09:21 AM »
I just bought a SanDisk Clip+ and installed Rockbox using the Rockbox install utility.  The install seemed to work fine, but now my computer does no recognize the SanDisk at all, so it is impossible to load any music onto it.  I've tried re-running the install utility, but it cannot find the device either.   Any help would be appreciated as this is a brand new device which is no longer useable :-(
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Offline yapper

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Re: USB Device Not Recognized After Install
« Reply #1 on: January 20, 2012, 02:13:50 AM »
See the manual and check the following:
Quote
Note: The following steps require you to change the setting in Settings → System Settings → USB Mode to MSC from within the original firmware. Further note that all original firmware settings will be lost immediately after patching the bootloader, so you may need to correct this setting again after installing rockbox.
« Last Edit: January 20, 2012, 02:52:51 AM by yapper »
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G2 iPod 20GB / Sansa c240 v1 + 2GB microSD / Sansa c250 v1 / Sansa e250 v1 + 8GB microSDHC / Sansa Fuze v2 + 32GB microSDHC

Offline bluebrother

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Re: USB Device Not Recognized After Install
« Reply #2 on: January 20, 2012, 02:31:28 AM »
Please follow our posting guidelines and search first. This has been asked hundreds of times recently.
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Rockbox Utility development binaries (updated infrequently) · How to ask questions the smart way · We do not estimate timeframes.

Offline gostar

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Re: USB Device Not Recognized After Install
« Reply #3 on: January 20, 2012, 02:49:18 AM »
yapper, thanks for your help.  Unfortunately I'm not finding that in the menu of options.  I did change from MTP to MSC (from the SanDisk menu) prior to running the Rockbox install utility, but now that Rockbox is installed, I don't see an option to select MSC mode.  A partial list of the menu I'm seeing (where I would expect I might find the MSC option) is shown below.  I've looked in those and all the other menus.  I believe I've gone through them all.   I apologize if I'm just overlooking it.  

Settings
-Sound Settings
-Playback Settings
-General Settings
--Playlists
--Fileview
--Database
--Display
--System
---Startscreen
---Disk
----Directory Cache
---IdlePowerOff
---Limits
---Car Adapter
---Keyclick
--Bookmarking
--Automatic Resume
--Language
--Voice
-Theme Settings
-Recording Settings
-Time/Date
-Manage Settings

System
-Rockbox Info
--Battery: 96%
--Int: 3.37 GB/3.65 GB
--MSD: Not Present
--Buffer...
--Skin RAM...
--Version 3.10
-Credits
-Running Time
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Offline yapper

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Re: USB Device Not Recognized After Install
« Reply #4 on: January 20, 2012, 02:51:51 AM »
http://download.rockbox.org/daily/manual/rockbox-sansaclipplus/rockbox-buildch3.html#x5-280003.1.3
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G2 iPod 20GB / Sansa c240 v1 + 2GB microSD / Sansa c250 v1 / Sansa e250 v1 + 8GB microSDHC / Sansa Fuze v2 + 32GB microSDHC

Offline gostar

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Re: USB Device Not Recognized After Install
« Reply #5 on: January 20, 2012, 03:14:56 AM »
Quote from: bluebrother on January 20, 2012, 02:31:28 AM
Please follow our posting guidelines and search first. This has been asked hundreds of times recently.

My apologies if it seems like I have not searched for this.  I did search for this issue, and I did find several similar problems posted, but nothing appeared to match my problem directly and the solutions to those problems did not appear to apply in my case.  My sincerest apologies if I missed a post which addressed my problem.

yapper... Thank you for the link.  That clarified things, and the SanDisk is now recognized.  Thanks again!!
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