Computer not recognizing Sansa Clip+ after installing Rockbox

[scheng12]

Hey guys, I just got the Clip+ and installed Rockbox. But now I can't connect it via USB to my computer. I understand that Rockbox doesn't currently support USB connection from the research I did on the subject. but I can't even uninstall it to the original firmware so I can put songs on it. Any ideas?

[saratoga]

The manual explains how to dual boot the sandisk firmware.

Also, the current builds do support USB.

[KiwiCam]

Is the player off when you plug it in?

[redcap]

Im having exactly the same problem, device not recognized after rockbox. it detects the connection, there is a small icon. the player is off when I connect it.

Any ideas?

thank you very much

[tpijag]

Does this help?
http://forums.rockbox.org/index.php/topic,33188.0.html

[redcap]

thank you tpijag, yes it helps, sorry I hadnt read all the documentation, it explains there how to boot with original firmware, although there its not clear that to have usb connectivity we should boot the original firmware.

The solution is on the link, press LEFT while powering Clip+, and connectivity works.

[redcap]

By the way, still about this subject, I now realize (newbie that recently bought a rockboxable device, yupiiiiii) that the documented behavior is to boot into the default firmware if turned off and connected to usb port. This doesnt happen with the current rockbox firmware I installed: 3.10, with the latest firmware 1.02.16F.
its no real problem, only for people not informed, so I think I its a good idea for me to change the manual so it points out this issue.

I would like to THANK all the contributors of this wonderful project. have an amazing year!

[saratoga]

that the documented behavior is to boot into the default firmware if turned off and connected to usb port. This doesnt happen with the current rockbox firmware I installed: 3.10, with the latest firmware 1.02.16F.

We disabled this recently since we now have USB support in rockbox.  Unfortunately it didn't occur to anyone that this would cause problems for people who kept using older builds like 3.10 that don't have USB.