Using the automated Utility

[Dot]

I'm running Win XP with SP3 and am attempting to RockBox a Sansa Fuze V2. I've previously successfully RockBoxed a V1.

I downloaded the latest version [1.2.10] of the automated installer, unzipped it to my desktop and opened it. After opening it would stall or give me an error message. My task manager says that it is working. I could not close it nor access it at all; only being able to close it via Task Manager. Thinking perhaps something happened, I downloaded it again and attempted to open it again. It is again stalled, and again Task Manager tells me that it is running.

Is there a step I am missing? has this happened to anyone else? I was able to use this method for my Version 1 Fuze without any problems.

[saratoga]

I downloaded the latest version [1.2.10] of the automated installer, unzipped it to my desktop and opened it. After opening it would stall or give me an error message.

Its unlikely anyone can help you if you don't mention what the error it gives is 

[Dot]

Curses, all of my attempts at a screen-grab result in nothing but a greyed-out area.

I click on Rockbox Utility from my desktop and it opens. Immediately I hear the "error ping" and a box pops up with the information:

New Installation

This is a new installation of Rockbox Utility...

the "OK" button looks active but any attempts at clicking on it are moot. If I switch to any other application; the RockBox screens go grey. The whole time Task Manager keeps insisting the application is running.

[bluebrother]

New Installation

This is a new installation of Rockbox Utility...

This is not an error but a notification. Can you reach the Ok button via the keyboard (press tab until it gets focus, then space to activate)?

[gevioius]

I have a similar problem, hopefully its related. I'm running Ubuntu 11.10 and when I try start the utility from the command line, I get a whole lot of gtk critical errors (mostly to do with widgets), and the whole computer hangs. The only way out is a hard restart since the keyboard and mouse become unresponsive.

Am I perhaps missing some libraries for the utility to work?

[bluebrother]

I have a similar problem, hopefully its related.

No.

I'm running Ubuntu 11.10 and when I try start the utility from the command line, I get a whole lot of gtk critical errors (mostly to do with widgets), and the whole computer hangs. The only way out is a hard restart since the keyboard and mouse become unresponsive.

That's really strange, and I suspect a problem with Ubuntu here: first, a user program shouldn't be able to crash the OS. Second, Rockbox Utility uses Qt and not GTK, so you shouldn't get any messages regarding GTK. There's a Qt style that uses GTK but the prebuilt version of Rockbox Utility is statically linked against Qt.

Am I perhaps missing some libraries for the utility to work?

I can't think of any -- Rockbox Utility is statically linked and if there are libraries missing it wouldn't start instead of crashing your system.

You could try compiling yourself, it's not really complicated on Linux.