USB Keypad Mode Won't Allow iPod Nano 1st Gen to Mount in Ubuntu

[moore.bryan]

In short, I'm trying to change my music on my Nano. In the past, I've used it as an external hd and just copied things over. That is my preference still, but I cannot due that because there is no way to disable USB Keypad Mode. To boot, I can't update my Rockbox either because of this issue!

Any help?

Rockbox version: r28058-100909
Ubuntu 11.10

[saratoga]

I'm not aware of any problems with Ubuntu and USB HID mode, but if you think thats the problem you can disable USB HID (check the manual) and see if that helps.

[moore.bryan]

Thanks, saratoga, I tried that first, but to no avail. I've *never* had this problem before and didn't even know this USB Keypad Mode existed. Why in the world wouldn't there be a way to disable it?

[saratoga]

Thanks, saratoga, I tried that first, but to no avail. I've *never* had this problem before and didn't even know this USB Keypad Mode existed. Why in the world wouldn't there be a way to disable it?

I don't understand what you're trying to say.

[moore.bryan]

I never used USB Keypad Mode before and never even knew it was an option. In the past when I connected my Nano to my lappie, it only *ever* mounted r/w as an external hd. Why would it suddenly now start in keypad mode--without a way to turn-off that feature *completely*--and not allow me to make changes?

[saratoga]

In the past when I connected my Nano to my lappie, it only *ever* mounted r/w as an external hd. Why would it suddenly now start in keypad mode

Perhaps you didn't notice HID mode, or were running some old build that didn't support it.

--without a way to turn-off that feature *completely*--and not allow me to make changes?

This is the part i don't really understand.  I just told you you can disable it.  Are you saying you don't know how, that you tried to disable it and failed, or something else?  Try and be a little more clear . . .

[moore.bryan]

HID mode can be disabled, but not Keypad Mode... there's no option for that.

[saratoga]

HID mode can be disabled, but not Keypad Mode... there's no option for that.

They're the same thing.  HID = human input device:

http://en.wikipedia.org/wiki/USB_HID

[moore.bryan]

Wow... sorry for being so thick. Now I'm more confused. Even when I set HID Mode to "No," Keypad Mode still starts, with a new wrinkle: the device is popped in my file browser, but is uneditable. Huh?

[saratoga]

Even when I set HID Mode to "No," Keypad Mode still starts,

What do you mean by "Keypad Mode"?  With HID disabled you should get the same USB splash screen, except now you won't be able to use your player to click on things.

with a new wrinkle: the device is popped in my file browser, but is uneditable. Huh?

As I said before, disabling USB HID mode was unlikely to help you.  Assuming you've now done that, it sounds like you've verified that the problem is somewhere else.  Have you tried using a different PC, double checking if the Apple firmware works in USB mode, etc?

[moore.bryan]

What do you mean by "Keypad Mode"?  With HID disabled you should get the same USB splash screen, except now you won't be able to use your player to click on things.

Okay, that's true enough. The splash screen still says the device is in "Keypad Mode," but I cannot use it to navigate anything.

As I said before, disabling USB HID mode was unlikely to help you.  Assuming you've now done that, it sounds like you've verified that the problem is somewhere else.  Have you tried using a different PC, double checking if the Apple firmware works in USB mode, etc?

On all computers available, I have the same problem, which leads me to believe it's not the computer connection but Rockbox.

[saratoga]

As I said before, disabling USB HID mode was unlikely to help you.  Assuming you've now done that, it sounds like you've verified that the problem is somewhere else.  Have you tried using a different PC, double checking if the Apple firmware works in USB mode, etc?

On all computers available, I have the same problem, which leads me to believe it's not the computer connection but Rockbox.

If it happens on multiple computers, then there was little point in trying to disable HID.  The obvious thing to check now is if the Apple firmware works.

[moore.bryan]

Sorry.... how do I do that? It's been a quite a while--if you couldn't tell from the Rockbox version I'm running--since I've even touched this Nano.

[saratoga]

Sorry.... how do I do that? It's been a quite a while--if you couldn't tell from the Rockbox version I'm running--since I've even touched this Nano.

Manual.

[moore.bryan]

Of course.

Firmware is fine/loads.