Installation / Removal > Apple - Installation/Removal

Ipod not found

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guardiandex:
Hey there guys,

My ipod is a 5.5g model.
EDIT: It is actually an Ipod NANO 5th generation

My issue is that while both my computer & itunes CAN find my ipod, but IpodPatcher and RockBox Utility cannot.


Yes, I am an Admin.
Yes, I have used "Run as Administrator".
Yes, "Enable disk use" is ON.

Please help me, I have no idea what to do next, and I have done so many searches to try and fix my problem, but I'm still stuck...

bluebrother:
What does the Help / Troubleshooting / System Info dialog of Rockbox Utility tell (with the Ipod attached)?

guardiandex:
Is this what you're after?


--- Quote ---OS
Windows version 6.1, build 7600 ()
CPU: 586, 2 processor(s)
Qt version 4.7.2

Username
Derek

Permissions
Admin

Attached USB devices
VID: 045e PID: 076c, Microsoft Hardware USB Mouse
VID: 05ac PID: 1265, USB Mass Storage Device
VID: 1058 PID: 0704, USB Mass Storage Device

Filesystem
A:\, 0 MiB available
C:\, 56788 MiB available
D:\, 294040 MiB available
E:\, 0 MiB available
F:\, 7467 MiB available
--- End quote ---

(F drive is the one with my Ipod)

Chronon:
That product ID looks like a 5th generation Nano, not a 5.5g iPod.  I believe the product ID for a 5g/5.5g iPod should be 1209.  Are you sure this a 5th generation iPod?

guardiandex:
Definatly, I know when I reset the Ipod I got a message saying that it was 5.0 or 5.5, thought it was .5 though.

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